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20 products
20 products
Ifugao Rattan Plate Woven Basket B
Regular price ₱2,500.00/
Ifugao Rattan Plate Woven Basket B
Description: This particular basket serves as a food plate or bowl that is used in Ifugao households. This woven rattan basket is also used as a plate that is easily transportable if necessary.
Dimension: 38cm x 39cm
A. Where do you ship?
1. TESOROS ONLINE STORE ships nationwide throughout the Philippines, as long as the courier company reaches it.
2. For INTERNATIONAL SHIPMENTS, please reach out to our support through our helpdesk: info@tesoros.ph.
B. How long does it take for TESOROS to ship my order?
1. Normal order processing time is 24 to 48 hours, from the time your order is confirmed and payment is made.
2. For duration of delivery:
a) Local Orders
1) Standard delivery via LBC, JRS, A-Best, etc.
7-14 days for Metro Manila
14-21 days for Provincial ( 20 – 30 days for Palawan and Batanes)
Note: Due to COVID-19,turn around time of shipments may be affected and delayed.
2) Express delivery via Lalamove, Grab Express, Angkas, etc.
Rush delivery from 9am to 3pm (Weekdays only)
b) International Orders
1) Standard delivery via Federal Express
14 - 21 days worldwide
C. Can you ship via Lalamove, Grab Express, and other courier app?
1. We work with Lalamove, Grab Express, and other logistics company you may wish to nominate. In such case, the customer books the rider and pays for the delivery fee upon receipt.
D. How can I track my package?
1. You will be provided with a confirmation email or SMS to enable you to track the status of your order upon confirmation and payment.
2. Upon shipment, you will receive a second email or SMS confirming the estimated delivery date. And a link to enable you to track your order.
3. As an added service, go to: tesoros.ph/track to track your order. All you need to do is to input your tracking number and the invoice we will provide.
I. General Questions
A. What is the Status of My Order?
- Upon placing your order together with your payment, you will receive a confirmation email to track the status of your order.
- After your order is shipped, we will send you another email to permit you to track your order and know expected delivery date.
- In addition, you can track the status of your order through this link: tesoros.ph/trackyourorder
B. Can I change my order?
Regretfully, if your order has been posted “Out for Shipment” and we have notified you of this, your order can no longer be revised.
However, orders may be revised only under the following condition/s:
1. Order is marked as:
a. Placed Order
b. For Payment
c. For Processing
2. If your order/s status fall under the above conditions for order change:
Please e-mail hello@tesoros.ph your concerns with your
“Order Number - Order Change” as e-mail subject.
Ex. ORDER #1001 - ORDER CHANGE
C. Where do you ship?
- We ship nationwide, throughout the Philippines.
- For shipping outside of the Philippines, please reach out to our support through our helpdesk: hello@tesoros.ph
II. Payment
A. What payment methods does TESOROS accept?
1. Our website offers online payments via:
a) Paypal
b) BDO
c) BPI
d) AUB
2. We also accept over-the-counter during business days
(Monday-Friday, 9:00AM to 4:00PM)
a) BDO
b) BPI
c) AUB
B. What currency will I be charged in?
1. Usually in Philippine Peso (PHP).
2. We also accept payment in other major currencies,
such as: USD, CAD and EUR.
3. If your credit/debit card operates in a currency other than Philippine Peso, it will typically bill you using the prevailing exchange rate, converting our peso prices to the currency it uses. But we will be paid in Philippine Peso.
III. Shipping
A. Where do you ship?
1. TESOROS ONLINE STORE ships nationwide throughout the Philippines, as long as the courier company reaches it.
A. Metro Manila
B. Provincial
2. For INTERNATIONAL SHIPMENTS, please reach out to our support through our helpdesk: info@tesoros.ph.
B. How long does it take for TESOROS to ship my order?
1. Normal order processing time is 24 to 48 hours, from the time your order is confirmed and payment is made.
2. For duration of delivery:
a) Local Orders
1) Standard delivery via LBC, JRS, A-Best, etc.
7-14 days for Metro Manila
14-21 days for Provincial ( 20 – 30 days for Palawan and Batanes)
Note: Due to COVID-19,turn around time of shipments may be affected and delayed.
2) Express delivery via Lalamove, Grab Express, Angkas, etc.
Rush delivery from 9am to 3pm (Weekdays only)
b) International Orders
1) Standard delivery via Federal Express
14 - 21 days worldwide
C. Can you ship via Lalamove, Grab Express, and other courier app?
1. We work with Lalamove, Grab Express, and other logistics company you may wish to nominate. In such case, the customer books the rider and pays for the delivery fee upon receipt.
D. How can I track my package?
1. You will be provided with a confirmation email or SMS to enable you to track the status of your order upon confirmation and payment.
2. Upon shipment, you will receive a second email or SMS confirming the estimated delivery date. And a link to enable you to track your order.
3. As an added service, go to: tesoros.ph/track to track your order. All you need to do is to input your tracking number and the invoice we will provide.
IV. Exchange Policies
A. Can I exchange an item?
1. We accept exchanges under certain conditions:
a) Item must have been purchased at TESOROS online store
b) The Item must be unused.
c) The Return or exchange request is made within 7 days of receipt of the package.
2. To request for an exchange please contact us at hello@tesoros.ph with your request and e-mail subject as:
Exchange - (Customer Name)-Order No.
Ex. Returns - Juan Dela Cruz - Order No. 001
Our Customer Service Team will revert to you within 48 hrs. After your request has been processed and permitted, you must return the package within 3 days and provide proof of shipment.
(e.g. Courier Waybill/Tracking Number)
B. If I return an item who will pay for the freight charges?
1. Returns/Exchanges within the Philippines are free.
2. Returns/Exchanges freight charges outside the Philippines are for the account of the customer/buyer.
3. Feel free to contact our support agents through our helpdesk for more details.
C. How long does it take to process a return?
Once received at our Main Office allowable period is:
1) Local Returns - 14 days upon approval of request
2) International Returns – 21 days upon approval request
Note: Customers are advised to ship items back to the following address
3rd Floor Tesoros Building
1016 Arnaiz Avenue, San Lorenzo Village
Makati, Philippines, 1223.
within 3-days of advice from our helpdesk.
V. Other Questions?
A. Does TESOROS ONLINE STORE have physical stores?
Yes, TESOROS has branches in the following locations:
1) Ground Floor, TESOROS Building, 1016 Arnaiz Avenue
(formerly Pasay Road), San Lorenzo Village, Makati, 1223
Operating hours:
Mondays to Sundays: 10AM to 7PM
Contact Number:
+632-8-887-6287, +632-8-887-6997
TESOROS Flagship Store 1016 A. Arnaiz Avenue
Contact: +632-887-6285,+632- 887-6997
Email: info@tesoros.ph
Ifugao Rattan Plate Woven Basket A
Regular price ₱2,500.00/
Ifugao Rattan Plate Woven Basket A
Description: This particular basket serves as a food plate or bowl that is used in Ifugao households. This woven rattan basket is also used as a plate that is easily transportable if necessary.
Dimension: 33cm x 32cm
A. Where do you ship?
1. TESOROS ONLINE STORE ships nationwide throughout the Philippines, as long as the courier company reaches it.
2. For INTERNATIONAL SHIPMENTS, please reach out to our support through our helpdesk: info@tesoros.ph.
B. How long does it take for TESOROS to ship my order?
1. Normal order processing time is 24 to 48 hours, from the time your order is confirmed and payment is made.
2. For duration of delivery:
a) Local Orders
1) Standard delivery via LBC, JRS, A-Best, etc.
7-14 days for Metro Manila
14-21 days for Provincial ( 20 – 30 days for Palawan and Batanes)
Note: Due to COVID-19,turn around time of shipments may be affected and delayed.
2) Express delivery via Lalamove, Grab Express, Angkas, etc.
Rush delivery from 9am to 3pm (Weekdays only)
b) International Orders
1) Standard delivery via Federal Express
14 - 21 days worldwide
C. Can you ship via Lalamove, Grab Express, and other courier app?
1. We work with Lalamove, Grab Express, and other logistics company you may wish to nominate. In such case, the customer books the rider and pays for the delivery fee upon receipt.
D. How can I track my package?
1. You will be provided with a confirmation email or SMS to enable you to track the status of your order upon confirmation and payment.
2. Upon shipment, you will receive a second email or SMS confirming the estimated delivery date. And a link to enable you to track your order.
3. As an added service, go to: tesoros.ph/track to track your order. All you need to do is to input your tracking number and the invoice we will provide.
I. General Questions
A. What is the Status of My Order?
- Upon placing your order together with your payment, you will receive a confirmation email to track the status of your order.
- After your order is shipped, we will send you another email to permit you to track your order and know expected delivery date.
- In addition, you can track the status of your order through this link: tesoros.ph/trackyourorder
B. Can I change my order?
Regretfully, if your order has been posted “Out for Shipment” and we have notified you of this, your order can no longer be revised.
However, orders may be revised only under the following condition/s:
1. Order is marked as:
a. Placed Order
b. For Payment
c. For Processing
2. If your order/s status fall under the above conditions for order change:
Please e-mail hello@tesoros.ph your concerns with your
“Order Number - Order Change” as e-mail subject.
Ex. ORDER #1001 - ORDER CHANGE
C. Where do you ship?
- We ship nationwide, throughout the Philippines.
- For shipping outside of the Philippines, please reach out to our support through our helpdesk: hello@tesoros.ph
II. Payment
A. What payment methods does TESOROS accept?
1. Our website offers online payments via:
a) Paypal
b) BDO
c) BPI
d) AUB
2. We also accept over-the-counter during business days
(Monday-Friday, 9:00AM to 4:00PM)
a) BDO
b) BPI
c) AUB
B. What currency will I be charged in?
1. Usually in Philippine Peso (PHP).
2. We also accept payment in other major currencies,
such as: USD, CAD and EUR.
3. If your credit/debit card operates in a currency other than Philippine Peso, it will typically bill you using the prevailing exchange rate, converting our peso prices to the currency it uses. But we will be paid in Philippine Peso.
III. Shipping
A. Where do you ship?
1. TESOROS ONLINE STORE ships nationwide throughout the Philippines, as long as the courier company reaches it.
A. Metro Manila
B. Provincial
2. For INTERNATIONAL SHIPMENTS, please reach out to our support through our helpdesk: info@tesoros.ph.
B. How long does it take for TESOROS to ship my order?
1. Normal order processing time is 24 to 48 hours, from the time your order is confirmed and payment is made.
2. For duration of delivery:
a) Local Orders
1) Standard delivery via LBC, JRS, A-Best, etc.
7-14 days for Metro Manila
14-21 days for Provincial ( 20 – 30 days for Palawan and Batanes)
Note: Due to COVID-19,turn around time of shipments may be affected and delayed.
2) Express delivery via Lalamove, Grab Express, Angkas, etc.
Rush delivery from 9am to 3pm (Weekdays only)
b) International Orders
1) Standard delivery via Federal Express
14 - 21 days worldwide
C. Can you ship via Lalamove, Grab Express, and other courier app?
1. We work with Lalamove, Grab Express, and other logistics company you may wish to nominate. In such case, the customer books the rider and pays for the delivery fee upon receipt.
D. How can I track my package?
1. You will be provided with a confirmation email or SMS to enable you to track the status of your order upon confirmation and payment.
2. Upon shipment, you will receive a second email or SMS confirming the estimated delivery date. And a link to enable you to track your order.
3. As an added service, go to: tesoros.ph/track to track your order. All you need to do is to input your tracking number and the invoice we will provide.
IV. Exchange Policies
A. Can I exchange an item?
1. We accept exchanges under certain conditions:
a) Item must have been purchased at TESOROS online store
b) The Item must be unused.
c) The Return or exchange request is made within 7 days of receipt of the package.
2. To request for an exchange please contact us at hello@tesoros.ph with your request and e-mail subject as:
Exchange - (Customer Name)-Order No.
Ex. Returns - Juan Dela Cruz - Order No. 001
Our Customer Service Team will revert to you within 48 hrs. After your request has been processed and permitted, you must return the package within 3 days and provide proof of shipment.
(e.g. Courier Waybill/Tracking Number)
B. If I return an item who will pay for the freight charges?
1. Returns/Exchanges within the Philippines are free.
2. Returns/Exchanges freight charges outside the Philippines are for the account of the customer/buyer.
3. Feel free to contact our support agents through our helpdesk for more details.
C. How long does it take to process a return?
Once received at our Main Office allowable period is:
1) Local Returns - 14 days upon approval of request
2) International Returns – 21 days upon approval request
Note: Customers are advised to ship items back to the following address
3rd Floor Tesoros Building
1016 Arnaiz Avenue, San Lorenzo Village
Makati, Philippines, 1223.
within 3-days of advice from our helpdesk.
V. Other Questions?
A. Does TESOROS ONLINE STORE have physical stores?
Yes, TESOROS has branches in the following locations:
1) Ground Floor, TESOROS Building, 1016 Arnaiz Avenue
(formerly Pasay Road), San Lorenzo Village, Makati, 1223
Operating hours:
Mondays to Sundays: 10AM to 7PM
Contact Number:
+632-8-887-6287, +632-8-887-6997
TESOROS Flagship Store 1016 A. Arnaiz Avenue
Contact: +632-887-6285,+632- 887-6997
Email: info@tesoros.ph
Ifugao Winnowing Tray Basket
Regular price ₱2,500.00/
Ifugao Winnowing Tray Basket
Description: Winnowing tray basket is mainly used for separating rice and chaff. When the tray is used for winnowing, the rim is oriented away from the winnower, this keeps the heavy weight of the grain, which is held close to the winnower's body, away from the weakest point of the rim. In addition to its function as a winnowing tray, this basket is also used for communal eating. In this case, cooked rice is placed around the outer part of the basket with a bowl of soup in the center. It is also used as container for drying crops such as peanuts, corn, etc. This is one of the most useful basket in a household.
Diamter: 39cm
A. Where do you ship?
1. TESOROS ONLINE STORE ships nationwide throughout the Philippines, as long as the courier company reaches it.
2. For INTERNATIONAL SHIPMENTS, please reach out to our support through our helpdesk: info@tesoros.ph.
B. How long does it take for TESOROS to ship my order?
1. Normal order processing time is 24 to 48 hours, from the time your order is confirmed and payment is made.
2. For duration of delivery:
a) Local Orders
1) Standard delivery via LBC, JRS, A-Best, etc.
7-14 days for Metro Manila
14-21 days for Provincial ( 20 – 30 days for Palawan and Batanes)
Note: Due to COVID-19,turn around time of shipments may be affected and delayed.
2) Express delivery via Lalamove, Grab Express, Angkas, etc.
Rush delivery from 9am to 3pm (Weekdays only)
b) International Orders
1) Standard delivery via Federal Express
14 - 21 days worldwide
C. Can you ship via Lalamove, Grab Express, and other courier app?
1. We work with Lalamove, Grab Express, and other logistics company you may wish to nominate. In such case, the customer books the rider and pays for the delivery fee upon receipt.
D. How can I track my package?
1. You will be provided with a confirmation email or SMS to enable you to track the status of your order upon confirmation and payment.
2. Upon shipment, you will receive a second email or SMS confirming the estimated delivery date. And a link to enable you to track your order.
3. As an added service, go to: tesoros.ph/track to track your order. All you need to do is to input your tracking number and the invoice we will provide.
I. General Questions
A. What is the Status of My Order?
- Upon placing your order together with your payment, you will receive a confirmation email to track the status of your order.
- After your order is shipped, we will send you another email to permit you to track your order and know expected delivery date.
- In addition, you can track the status of your order through this link: tesoros.ph/trackyourorder
B. Can I change my order?
Regretfully, if your order has been posted “Out for Shipment” and we have notified you of this, your order can no longer be revised.
However, orders may be revised only under the following condition/s:
1. Order is marked as:
a. Placed Order
b. For Payment
c. For Processing
2. If your order/s status fall under the above conditions for order change:
Please e-mail hello@tesoros.ph your concerns with your
“Order Number - Order Change” as e-mail subject.
Ex. ORDER #1001 - ORDER CHANGE
C. Where do you ship?
- We ship nationwide, throughout the Philippines.
- For shipping outside of the Philippines, please reach out to our support through our helpdesk: hello@tesoros.ph
II. Payment
A. What payment methods does TESOROS accept?
1. Our website offers online payments via:
a) Paypal
b) BDO
c) BPI
d) AUB
2. We also accept over-the-counter during business days
(Monday-Friday, 9:00AM to 4:00PM)
a) BDO
b) BPI
c) AUB
B. What currency will I be charged in?
1. Usually in Philippine Peso (PHP).
2. We also accept payment in other major currencies,
such as: USD, CAD and EUR.
3. If your credit/debit card operates in a currency other than Philippine Peso, it will typically bill you using the prevailing exchange rate, converting our peso prices to the currency it uses. But we will be paid in Philippine Peso.
III. Shipping
A. Where do you ship?
1. TESOROS ONLINE STORE ships nationwide throughout the Philippines, as long as the courier company reaches it.
A. Metro Manila
B. Provincial
2. For INTERNATIONAL SHIPMENTS, please reach out to our support through our helpdesk: info@tesoros.ph.
B. How long does it take for TESOROS to ship my order?
1. Normal order processing time is 24 to 48 hours, from the time your order is confirmed and payment is made.
2. For duration of delivery:
a) Local Orders
1) Standard delivery via LBC, JRS, A-Best, etc.
7-14 days for Metro Manila
14-21 days for Provincial ( 20 – 30 days for Palawan and Batanes)
Note: Due to COVID-19,turn around time of shipments may be affected and delayed.
2) Express delivery via Lalamove, Grab Express, Angkas, etc.
Rush delivery from 9am to 3pm (Weekdays only)
b) International Orders
1) Standard delivery via Federal Express
14 - 21 days worldwide
C. Can you ship via Lalamove, Grab Express, and other courier app?
1. We work with Lalamove, Grab Express, and other logistics company you may wish to nominate. In such case, the customer books the rider and pays for the delivery fee upon receipt.
D. How can I track my package?
1. You will be provided with a confirmation email or SMS to enable you to track the status of your order upon confirmation and payment.
2. Upon shipment, you will receive a second email or SMS confirming the estimated delivery date. And a link to enable you to track your order.
3. As an added service, go to: tesoros.ph/track to track your order. All you need to do is to input your tracking number and the invoice we will provide.
IV. Exchange Policies
A. Can I exchange an item?
1. We accept exchanges under certain conditions:
a) Item must have been purchased at TESOROS online store
b) The Item must be unused.
c) The Return or exchange request is made within 7 days of receipt of the package.
2. To request for an exchange please contact us at hello@tesoros.ph with your request and e-mail subject as:
Exchange - (Customer Name)-Order No.
Ex. Returns - Juan Dela Cruz - Order No. 001
Our Customer Service Team will revert to you within 48 hrs. After your request has been processed and permitted, you must return the package within 3 days and provide proof of shipment.
(e.g. Courier Waybill/Tracking Number)
B. If I return an item who will pay for the freight charges?
1. Returns/Exchanges within the Philippines are free.
2. Returns/Exchanges freight charges outside the Philippines are for the account of the customer/buyer.
3. Feel free to contact our support agents through our helpdesk for more details.
C. How long does it take to process a return?
Once received at our Main Office allowable period is:
1) Local Returns - 14 days upon approval of request
2) International Returns – 21 days upon approval request
Note: Customers are advised to ship items back to the following address
3rd Floor Tesoros Building
1016 Arnaiz Avenue, San Lorenzo Village
Makati, Philippines, 1223.
within 3-days of advice from our helpdesk.
V. Other Questions?
A. Does TESOROS ONLINE STORE have physical stores?
Yes, TESOROS has branches in the following locations:
1) Ground Floor, TESOROS Building, 1016 Arnaiz Avenue
(formerly Pasay Road), San Lorenzo Village, Makati, 1223
Operating hours:
Mondays to Sundays: 10AM to 7PM
Contact Number:
+632-8-887-6287, +632-8-887-6997
TESOROS Flagship Store 1016 A. Arnaiz Avenue
Contact: +632-887-6285,+632- 887-6997
Email: info@tesoros.ph
Ifugao Tray Basket B
Regular price ₱2,500.00/
Ifugao Tray Basket B
Description: Used primarily as a sieve for capturing edibles snails. Snails are caught following the rice harvest when the stubble is cleaned out of the paddy fields. This sifting tray is made of loose twilled rattan.
Dimension: 40cm x 40cm
A. Where do you ship?
1. TESOROS ONLINE STORE ships nationwide throughout the Philippines, as long as the courier company reaches it.
2. For INTERNATIONAL SHIPMENTS, please reach out to our support through our helpdesk: info@tesoros.ph.
B. How long does it take for TESOROS to ship my order?
1. Normal order processing time is 24 to 48 hours, from the time your order is confirmed and payment is made.
2. For duration of delivery:
a) Local Orders
1) Standard delivery via LBC, JRS, A-Best, etc.
7-14 days for Metro Manila
14-21 days for Provincial ( 20 – 30 days for Palawan and Batanes)
Note: Due to COVID-19,turn around time of shipments may be affected and delayed.
2) Express delivery via Lalamove, Grab Express, Angkas, etc.
Rush delivery from 9am to 3pm (Weekdays only)
b) International Orders
1) Standard delivery via Federal Express
14 - 21 days worldwide
C. Can you ship via Lalamove, Grab Express, and other courier app?
1. We work with Lalamove, Grab Express, and other logistics company you may wish to nominate. In such case, the customer books the rider and pays for the delivery fee upon receipt.
D. How can I track my package?
1. You will be provided with a confirmation email or SMS to enable you to track the status of your order upon confirmation and payment.
2. Upon shipment, you will receive a second email or SMS confirming the estimated delivery date. And a link to enable you to track your order.
3. As an added service, go to: tesoros.ph/track to track your order. All you need to do is to input your tracking number and the invoice we will provide.
I. General Questions
A. What is the Status of My Order?
- Upon placing your order together with your payment, you will receive a confirmation email to track the status of your order.
- After your order is shipped, we will send you another email to permit you to track your order and know expected delivery date.
- In addition, you can track the status of your order through this link: tesoros.ph/trackyourorder
B. Can I change my order?
Regretfully, if your order has been posted “Out for Shipment” and we have notified you of this, your order can no longer be revised.
However, orders may be revised only under the following condition/s:
1. Order is marked as:
a. Placed Order
b. For Payment
c. For Processing
2. If your order/s status fall under the above conditions for order change:
Please e-mail hello@tesoros.ph your concerns with your
“Order Number - Order Change” as e-mail subject.
Ex. ORDER #1001 - ORDER CHANGE
C. Where do you ship?
- We ship nationwide, throughout the Philippines.
- For shipping outside of the Philippines, please reach out to our support through our helpdesk: hello@tesoros.ph
II. Payment
A. What payment methods does TESOROS accept?
1. Our website offers online payments via:
a) Paypal
b) BDO
c) BPI
d) AUB
2. We also accept over-the-counter during business days
(Monday-Friday, 9:00AM to 4:00PM)
a) BDO
b) BPI
c) AUB
B. What currency will I be charged in?
1. Usually in Philippine Peso (PHP).
2. We also accept payment in other major currencies,
such as: USD, CAD and EUR.
3. If your credit/debit card operates in a currency other than Philippine Peso, it will typically bill you using the prevailing exchange rate, converting our peso prices to the currency it uses. But we will be paid in Philippine Peso.
III. Shipping
A. Where do you ship?
1. TESOROS ONLINE STORE ships nationwide throughout the Philippines, as long as the courier company reaches it.
A. Metro Manila
B. Provincial
2. For INTERNATIONAL SHIPMENTS, please reach out to our support through our helpdesk: info@tesoros.ph.
B. How long does it take for TESOROS to ship my order?
1. Normal order processing time is 24 to 48 hours, from the time your order is confirmed and payment is made.
2. For duration of delivery:
a) Local Orders
1) Standard delivery via LBC, JRS, A-Best, etc.
7-14 days for Metro Manila
14-21 days for Provincial ( 20 – 30 days for Palawan and Batanes)
Note: Due to COVID-19,turn around time of shipments may be affected and delayed.
2) Express delivery via Lalamove, Grab Express, Angkas, etc.
Rush delivery from 9am to 3pm (Weekdays only)
b) International Orders
1) Standard delivery via Federal Express
14 - 21 days worldwide
C. Can you ship via Lalamove, Grab Express, and other courier app?
1. We work with Lalamove, Grab Express, and other logistics company you may wish to nominate. In such case, the customer books the rider and pays for the delivery fee upon receipt.
D. How can I track my package?
1. You will be provided with a confirmation email or SMS to enable you to track the status of your order upon confirmation and payment.
2. Upon shipment, you will receive a second email or SMS confirming the estimated delivery date. And a link to enable you to track your order.
3. As an added service, go to: tesoros.ph/track to track your order. All you need to do is to input your tracking number and the invoice we will provide.
IV. Exchange Policies
A. Can I exchange an item?
1. We accept exchanges under certain conditions:
a) Item must have been purchased at TESOROS online store
b) The Item must be unused.
c) The Return or exchange request is made within 7 days of receipt of the package.
2. To request for an exchange please contact us at hello@tesoros.ph with your request and e-mail subject as:
Exchange - (Customer Name)-Order No.
Ex. Returns - Juan Dela Cruz - Order No. 001
Our Customer Service Team will revert to you within 48 hrs. After your request has been processed and permitted, you must return the package within 3 days and provide proof of shipment.
(e.g. Courier Waybill/Tracking Number)
B. If I return an item who will pay for the freight charges?
1. Returns/Exchanges within the Philippines are free.
2. Returns/Exchanges freight charges outside the Philippines are for the account of the customer/buyer.
3. Feel free to contact our support agents through our helpdesk for more details.
C. How long does it take to process a return?
Once received at our Main Office allowable period is:
1) Local Returns - 14 days upon approval of request
2) International Returns – 21 days upon approval request
Note: Customers are advised to ship items back to the following address
3rd Floor Tesoros Building
1016 Arnaiz Avenue, San Lorenzo Village
Makati, Philippines, 1223.
within 3-days of advice from our helpdesk.
V. Other Questions?
A. Does TESOROS ONLINE STORE have physical stores?
Yes, TESOROS has branches in the following locations:
1) Ground Floor, TESOROS Building, 1016 Arnaiz Avenue
(formerly Pasay Road), San Lorenzo Village, Makati, 1223
Operating hours:
Mondays to Sundays: 10AM to 7PM
Contact Number:
+632-8-887-6287, +632-8-887-6997
TESOROS Flagship Store 1016 A. Arnaiz Avenue
Contact: +632-887-6285,+632- 887-6997
Email: info@tesoros.ph
Ifugao Tray Basket A
Regular price ₱2,500.00/
Ifugao Tray Basket A
Description: Used primarily as a sieve for capturing edibles snails. Snails are caught following the rice harvest when the stubble is cleaned out of the paddy fields. This sifting tray is made of loose twilled rattan.
Diameter: 44cm
A. Where do you ship?
1. TESOROS ONLINE STORE ships nationwide throughout the Philippines, as long as the courier company reaches it.
2. For INTERNATIONAL SHIPMENTS, please reach out to our support through our helpdesk: info@tesoros.ph.
B. How long does it take for TESOROS to ship my order?
1. Normal order processing time is 24 to 48 hours, from the time your order is confirmed and payment is made.
2. For duration of delivery:
a) Local Orders
1) Standard delivery via LBC, JRS, A-Best, etc.
7-14 days for Metro Manila
14-21 days for Provincial ( 20 – 30 days for Palawan and Batanes)
Note: Due to COVID-19,turn around time of shipments may be affected and delayed.
2) Express delivery via Lalamove, Grab Express, Angkas, etc.
Rush delivery from 9am to 3pm (Weekdays only)
b) International Orders
1) Standard delivery via Federal Express
14 - 21 days worldwide
C. Can you ship via Lalamove, Grab Express, and other courier app?
1. We work with Lalamove, Grab Express, and other logistics company you may wish to nominate. In such case, the customer books the rider and pays for the delivery fee upon receipt.
D. How can I track my package?
1. You will be provided with a confirmation email or SMS to enable you to track the status of your order upon confirmation and payment.
2. Upon shipment, you will receive a second email or SMS confirming the estimated delivery date. And a link to enable you to track your order.
3. As an added service, go to: tesoros.ph/track to track your order. All you need to do is to input your tracking number and the invoice we will provide.
I. General Questions
A. What is the Status of My Order?
- Upon placing your order together with your payment, you will receive a confirmation email to track the status of your order.
- After your order is shipped, we will send you another email to permit you to track your order and know expected delivery date.
- In addition, you can track the status of your order through this link: tesoros.ph/trackyourorder
B. Can I change my order?
Regretfully, if your order has been posted “Out for Shipment” and we have notified you of this, your order can no longer be revised.
However, orders may be revised only under the following condition/s:
1. Order is marked as:
a. Placed Order
b. For Payment
c. For Processing
2. If your order/s status fall under the above conditions for order change:
Please e-mail hello@tesoros.ph your concerns with your
“Order Number - Order Change” as e-mail subject.
Ex. ORDER #1001 - ORDER CHANGE
C. Where do you ship?
- We ship nationwide, throughout the Philippines.
- For shipping outside of the Philippines, please reach out to our support through our helpdesk: hello@tesoros.ph
II. Payment
A. What payment methods does TESOROS accept?
1. Our website offers online payments via:
a) Paypal
b) BDO
c) BPI
d) AUB
2. We also accept over-the-counter during business days
(Monday-Friday, 9:00AM to 4:00PM)
a) BDO
b) BPI
c) AUB
B. What currency will I be charged in?
1. Usually in Philippine Peso (PHP).
2. We also accept payment in other major currencies,
such as: USD, CAD and EUR.
3. If your credit/debit card operates in a currency other than Philippine Peso, it will typically bill you using the prevailing exchange rate, converting our peso prices to the currency it uses. But we will be paid in Philippine Peso.
III. Shipping
A. Where do you ship?
1. TESOROS ONLINE STORE ships nationwide throughout the Philippines, as long as the courier company reaches it.
A. Metro Manila
B. Provincial
2. For INTERNATIONAL SHIPMENTS, please reach out to our support through our helpdesk: info@tesoros.ph.
B. How long does it take for TESOROS to ship my order?
1. Normal order processing time is 24 to 48 hours, from the time your order is confirmed and payment is made.
2. For duration of delivery:
a) Local Orders
1) Standard delivery via LBC, JRS, A-Best, etc.
7-14 days for Metro Manila
14-21 days for Provincial ( 20 – 30 days for Palawan and Batanes)
Note: Due to COVID-19,turn around time of shipments may be affected and delayed.
2) Express delivery via Lalamove, Grab Express, Angkas, etc.
Rush delivery from 9am to 3pm (Weekdays only)
b) International Orders
1) Standard delivery via Federal Express
14 - 21 days worldwide
C. Can you ship via Lalamove, Grab Express, and other courier app?
1. We work with Lalamove, Grab Express, and other logistics company you may wish to nominate. In such case, the customer books the rider and pays for the delivery fee upon receipt.
D. How can I track my package?
1. You will be provided with a confirmation email or SMS to enable you to track the status of your order upon confirmation and payment.
2. Upon shipment, you will receive a second email or SMS confirming the estimated delivery date. And a link to enable you to track your order.
3. As an added service, go to: tesoros.ph/track to track your order. All you need to do is to input your tracking number and the invoice we will provide.
IV. Exchange Policies
A. Can I exchange an item?
1. We accept exchanges under certain conditions:
a) Item must have been purchased at TESOROS online store
b) The Item must be unused.
c) The Return or exchange request is made within 7 days of receipt of the package.
2. To request for an exchange please contact us at hello@tesoros.ph with your request and e-mail subject as:
Exchange - (Customer Name)-Order No.
Ex. Returns - Juan Dela Cruz - Order No. 001
Our Customer Service Team will revert to you within 48 hrs. After your request has been processed and permitted, you must return the package within 3 days and provide proof of shipment.
(e.g. Courier Waybill/Tracking Number)
B. If I return an item who will pay for the freight charges?
1. Returns/Exchanges within the Philippines are free.
2. Returns/Exchanges freight charges outside the Philippines are for the account of the customer/buyer.
3. Feel free to contact our support agents through our helpdesk for more details.
C. How long does it take to process a return?
Once received at our Main Office allowable period is:
1) Local Returns - 14 days upon approval of request
2) International Returns – 21 days upon approval request
Note: Customers are advised to ship items back to the following address
3rd Floor Tesoros Building
1016 Arnaiz Avenue, San Lorenzo Village
Makati, Philippines, 1223.
within 3-days of advice from our helpdesk.
V. Other Questions?
A. Does TESOROS ONLINE STORE have physical stores?
Yes, TESOROS has branches in the following locations:
1) Ground Floor, TESOROS Building, 1016 Arnaiz Avenue
(formerly Pasay Road), San Lorenzo Village, Makati, 1223
Operating hours:
Mondays to Sundays: 10AM to 7PM
Contact Number:
+632-8-887-6287, +632-8-887-6997
TESOROS Flagship Store 1016 A. Arnaiz Avenue
Contact: +632-887-6285,+632- 887-6997
Email: info@tesoros.ph
Ifugao Double Tray Basket Stand
Regular price ₱3,500.00/
Ifugao Double Tray Basket Stand
Descriptioon: Used by the Ifugao as food basket. For centuries, basketry formed an essential part of all aspects of daily life in this area, and the Ifugao are known for their craftsmanship in basketry. This is a wonderful Rattan Basket from the Ifugao people of the Luzon Cordillera. A marvelous addition to your collection or to display in your home.
Upper Basket Dimension: 44cm x 45cm
Bottom Basket Dimension: 33cm x 32 cm
Height: 44cm
A. Where do you ship?
1. TESOROS ONLINE STORE ships nationwide throughout the Philippines, as long as the courier company reaches it.
2. For INTERNATIONAL SHIPMENTS, please reach out to our support through our helpdesk: info@tesoros.ph.
B. How long does it take for TESOROS to ship my order?
1. Normal order processing time is 24 to 48 hours, from the time your order is confirmed and payment is made.
2. For duration of delivery:
a) Local Orders
1) Standard delivery via LBC, JRS, A-Best, etc.
7-14 days for Metro Manila
14-21 days for Provincial ( 20 – 30 days for Palawan and Batanes)
Note: Due to COVID-19,turn around time of shipments may be affected and delayed.
2) Express delivery via Lalamove, Grab Express, Angkas, etc.
Rush delivery from 9am to 3pm (Weekdays only)
b) International Orders
1) Standard delivery via Federal Express
14 - 21 days worldwide
C. Can you ship via Lalamove, Grab Express, and other courier app?
1. We work with Lalamove, Grab Express, and other logistics company you may wish to nominate. In such case, the customer books the rider and pays for the delivery fee upon receipt.
D. How can I track my package?
1. You will be provided with a confirmation email or SMS to enable you to track the status of your order upon confirmation and payment.
2. Upon shipment, you will receive a second email or SMS confirming the estimated delivery date. And a link to enable you to track your order.
3. As an added service, go to: tesoros.ph/track to track your order. All you need to do is to input your tracking number and the invoice we will provide.
I. General Questions
A. What is the Status of My Order?
- Upon placing your order together with your payment, you will receive a confirmation email to track the status of your order.
- After your order is shipped, we will send you another email to permit you to track your order and know expected delivery date.
- In addition, you can track the status of your order through this link: tesoros.ph/trackyourorder
B. Can I change my order?
Regretfully, if your order has been posted “Out for Shipment” and we have notified you of this, your order can no longer be revised.
However, orders may be revised only under the following condition/s:
1. Order is marked as:
a. Placed Order
b. For Payment
c. For Processing
2. If your order/s status fall under the above conditions for order change:
Please e-mail hello@tesoros.ph your concerns with your
“Order Number - Order Change” as e-mail subject.
Ex. ORDER #1001 - ORDER CHANGE
C. Where do you ship?
- We ship nationwide, throughout the Philippines.
- For shipping outside of the Philippines, please reach out to our support through our helpdesk: hello@tesoros.ph
II. Payment
A. What payment methods does TESOROS accept?
1. Our website offers online payments via:
a) Paypal
b) BDO
c) BPI
d) AUB
2. We also accept over-the-counter during business days
(Monday-Friday, 9:00AM to 4:00PM)
a) BDO
b) BPI
c) AUB
B. What currency will I be charged in?
1. Usually in Philippine Peso (PHP).
2. We also accept payment in other major currencies,
such as: USD, CAD and EUR.
3. If your credit/debit card operates in a currency other than Philippine Peso, it will typically bill you using the prevailing exchange rate, converting our peso prices to the currency it uses. But we will be paid in Philippine Peso.
III. Shipping
A. Where do you ship?
1. TESOROS ONLINE STORE ships nationwide throughout the Philippines, as long as the courier company reaches it.
A. Metro Manila
B. Provincial
2. For INTERNATIONAL SHIPMENTS, please reach out to our support through our helpdesk: info@tesoros.ph.
B. How long does it take for TESOROS to ship my order?
1. Normal order processing time is 24 to 48 hours, from the time your order is confirmed and payment is made.
2. For duration of delivery:
a) Local Orders
1) Standard delivery via LBC, JRS, A-Best, etc.
7-14 days for Metro Manila
14-21 days for Provincial ( 20 – 30 days for Palawan and Batanes)
Note: Due to COVID-19,turn around time of shipments may be affected and delayed.
2) Express delivery via Lalamove, Grab Express, Angkas, etc.
Rush delivery from 9am to 3pm (Weekdays only)
b) International Orders
1) Standard delivery via Federal Express
14 - 21 days worldwide
C. Can you ship via Lalamove, Grab Express, and other courier app?
1. We work with Lalamove, Grab Express, and other logistics company you may wish to nominate. In such case, the customer books the rider and pays for the delivery fee upon receipt.
D. How can I track my package?
1. You will be provided with a confirmation email or SMS to enable you to track the status of your order upon confirmation and payment.
2. Upon shipment, you will receive a second email or SMS confirming the estimated delivery date. And a link to enable you to track your order.
3. As an added service, go to: tesoros.ph/track to track your order. All you need to do is to input your tracking number and the invoice we will provide.
IV. Exchange Policies
A. Can I exchange an item?
1. We accept exchanges under certain conditions:
a) Item must have been purchased at TESOROS online store
b) The Item must be unused.
c) The Return or exchange request is made within 7 days of receipt of the package.
2. To request for an exchange please contact us at hello@tesoros.ph with your request and e-mail subject as:
Exchange - (Customer Name)-Order No.
Ex. Returns - Juan Dela Cruz - Order No. 001
Our Customer Service Team will revert to you within 48 hrs. After your request has been processed and permitted, you must return the package within 3 days and provide proof of shipment.
(e.g. Courier Waybill/Tracking Number)
B. If I return an item who will pay for the freight charges?
1. Returns/Exchanges within the Philippines are free.
2. Returns/Exchanges freight charges outside the Philippines are for the account of the customer/buyer.
3. Feel free to contact our support agents through our helpdesk for more details.
C. How long does it take to process a return?
Once received at our Main Office allowable period is:
1) Local Returns - 14 days upon approval of request
2) International Returns – 21 days upon approval request
Note: Customers are advised to ship items back to the following address
3rd Floor Tesoros Building
1016 Arnaiz Avenue, San Lorenzo Village
Makati, Philippines, 1223.
within 3-days of advice from our helpdesk.
V. Other Questions?
A. Does TESOROS ONLINE STORE have physical stores?
Yes, TESOROS has branches in the following locations:
1) Ground Floor, TESOROS Building, 1016 Arnaiz Avenue
(formerly Pasay Road), San Lorenzo Village, Makati, 1223
Operating hours:
Mondays to Sundays: 10AM to 7PM
Contact Number:
+632-8-887-6287, +632-8-887-6997
TESOROS Flagship Store 1016 A. Arnaiz Avenue
Contact: +632-887-6285,+632- 887-6997
Email: info@tesoros.ph
Akub or Akob Round Ifugao Basket
Regular price ₱7,500.00/
Akub or Akob Round Ifugao Basket
Description: Used by the Ifugao to store uncooked and cooked rice. This handmade woven basket is made of rattan and bamboo.
Diameter: 50cm
Height: 26cm
A. Where do you ship?
1. TESOROS ONLINE STORE ships nationwide throughout the Philippines, as long as the courier company reaches it.
2. For INTERNATIONAL SHIPMENTS, please reach out to our support through our helpdesk: info@tesoros.ph.
B. How long does it take for TESOROS to ship my order?
1. Normal order processing time is 24 to 48 hours, from the time your order is confirmed and payment is made.
2. For duration of delivery:
a) Local Orders
1) Standard delivery via LBC, JRS, A-Best, etc.
7-14 days for Metro Manila
14-21 days for Provincial ( 20 – 30 days for Palawan and Batanes)
Note: Due to COVID-19,turn around time of shipments may be affected and delayed.
2) Express delivery via Lalamove, Grab Express, Angkas, etc.
Rush delivery from 9am to 3pm (Weekdays only)
b) International Orders
1) Standard delivery via Federal Express
14 - 21 days worldwide
C. Can you ship via Lalamove, Grab Express, and other courier app?
1. We work with Lalamove, Grab Express, and other logistics company you may wish to nominate. In such case, the customer books the rider and pays for the delivery fee upon receipt.
D. How can I track my package?
1. You will be provided with a confirmation email or SMS to enable you to track the status of your order upon confirmation and payment.
2. Upon shipment, you will receive a second email or SMS confirming the estimated delivery date. And a link to enable you to track your order.
3. As an added service, go to: tesoros.ph/track to track your order. All you need to do is to input your tracking number and the invoice we will provide.
I. General Questions
A. What is the Status of My Order?
- Upon placing your order together with your payment, you will receive a confirmation email to track the status of your order.
- After your order is shipped, we will send you another email to permit you to track your order and know expected delivery date.
- In addition, you can track the status of your order through this link: tesoros.ph/trackyourorder
B. Can I change my order?
Regretfully, if your order has been posted “Out for Shipment” and we have notified you of this, your order can no longer be revised.
However, orders may be revised only under the following condition/s:
1. Order is marked as:
a. Placed Order
b. For Payment
c. For Processing
2. If your order/s status fall under the above conditions for order change:
Please e-mail hello@tesoros.ph your concerns with your
“Order Number - Order Change” as e-mail subject.
Ex. ORDER #1001 - ORDER CHANGE
C. Where do you ship?
- We ship nationwide, throughout the Philippines.
- For shipping outside of the Philippines, please reach out to our support through our helpdesk: hello@tesoros.ph
II. Payment
A. What payment methods does TESOROS accept?
1. Our website offers online payments via:
a) Paypal
b) BDO
c) BPI
d) AUB
2. We also accept over-the-counter during business days
(Monday-Friday, 9:00AM to 4:00PM)
a) BDO
b) BPI
c) AUB
B. What currency will I be charged in?
1. Usually in Philippine Peso (PHP).
2. We also accept payment in other major currencies,
such as: USD, CAD and EUR.
3. If your credit/debit card operates in a currency other than Philippine Peso, it will typically bill you using the prevailing exchange rate, converting our peso prices to the currency it uses. But we will be paid in Philippine Peso.
III. Shipping
A. Where do you ship?
1. TESOROS ONLINE STORE ships nationwide throughout the Philippines, as long as the courier company reaches it.
A. Metro Manila
B. Provincial
2. For INTERNATIONAL SHIPMENTS, please reach out to our support through our helpdesk: info@tesoros.ph.
B. How long does it take for TESOROS to ship my order?
1. Normal order processing time is 24 to 48 hours, from the time your order is confirmed and payment is made.
2. For duration of delivery:
a) Local Orders
1) Standard delivery via LBC, JRS, A-Best, etc.
7-14 days for Metro Manila
14-21 days for Provincial ( 20 – 30 days for Palawan and Batanes)
Note: Due to COVID-19,turn around time of shipments may be affected and delayed.
2) Express delivery via Lalamove, Grab Express, Angkas, etc.
Rush delivery from 9am to 3pm (Weekdays only)
b) International Orders
1) Standard delivery via Federal Express
14 - 21 days worldwide
C. Can you ship via Lalamove, Grab Express, and other courier app?
1. We work with Lalamove, Grab Express, and other logistics company you may wish to nominate. In such case, the customer books the rider and pays for the delivery fee upon receipt.
D. How can I track my package?
1. You will be provided with a confirmation email or SMS to enable you to track the status of your order upon confirmation and payment.
2. Upon shipment, you will receive a second email or SMS confirming the estimated delivery date. And a link to enable you to track your order.
3. As an added service, go to: tesoros.ph/track to track your order. All you need to do is to input your tracking number and the invoice we will provide.
IV. Exchange Policies
A. Can I exchange an item?
1. We accept exchanges under certain conditions:
a) Item must have been purchased at TESOROS online store
b) The Item must be unused.
c) The Return or exchange request is made within 7 days of receipt of the package.
2. To request for an exchange please contact us at hello@tesoros.ph with your request and e-mail subject as:
Exchange - (Customer Name)-Order No.
Ex. Returns - Juan Dela Cruz - Order No. 001
Our Customer Service Team will revert to you within 48 hrs. After your request has been processed and permitted, you must return the package within 3 days and provide proof of shipment.
(e.g. Courier Waybill/Tracking Number)
B. If I return an item who will pay for the freight charges?
1. Returns/Exchanges within the Philippines are free.
2. Returns/Exchanges freight charges outside the Philippines are for the account of the customer/buyer.
3. Feel free to contact our support agents through our helpdesk for more details.
C. How long does it take to process a return?
Once received at our Main Office allowable period is:
1) Local Returns - 14 days upon approval of request
2) International Returns – 21 days upon approval request
Note: Customers are advised to ship items back to the following address
3rd Floor Tesoros Building
1016 Arnaiz Avenue, San Lorenzo Village
Makati, Philippines, 1223.
within 3-days of advice from our helpdesk.
V. Other Questions?
A. Does TESOROS ONLINE STORE have physical stores?
Yes, TESOROS has branches in the following locations:
1) Ground Floor, TESOROS Building, 1016 Arnaiz Avenue
(formerly Pasay Road), San Lorenzo Village, Makati, 1223
Operating hours:
Mondays to Sundays: 10AM to 7PM
Contact Number:
+632-8-887-6287, +632-8-887-6997
TESOROS Flagship Store 1016 A. Arnaiz Avenue
Contact: +632-887-6285,+632- 887-6997
Email: info@tesoros.ph
Ifugao Basket C
Regular price ₱3,500.00/
Ifugao Basket C
Description: Basket for carrying bundles of newly harvested rice, root crops or vegetables. This Ifugao basket is made of rattan and bamboo.
Diameter: 39cm
Height: 29cm
A. Where do you ship?
1. TESOROS ONLINE STORE ships nationwide throughout the Philippines, as long as the courier company reaches it.
2. For INTERNATIONAL SHIPMENTS, please reach out to our support through our helpdesk: info@tesoros.ph.
B. How long does it take for TESOROS to ship my order?
1. Normal order processing time is 24 to 48 hours, from the time your order is confirmed and payment is made.
2. For duration of delivery:
a) Local Orders
1) Standard delivery via LBC, JRS, A-Best, etc.
7-14 days for Metro Manila
14-21 days for Provincial ( 20 – 30 days for Palawan and Batanes)
Note: Due to COVID-19,turn around time of shipments may be affected and delayed.
2) Express delivery via Lalamove, Grab Express, Angkas, etc.
Rush delivery from 9am to 3pm (Weekdays only)
b) International Orders
1) Standard delivery via Federal Express
14 - 21 days worldwide
C. Can you ship via Lalamove, Grab Express, and other courier app?
1. We work with Lalamove, Grab Express, and other logistics company you may wish to nominate. In such case, the customer books the rider and pays for the delivery fee upon receipt.
D. How can I track my package?
1. You will be provided with a confirmation email or SMS to enable you to track the status of your order upon confirmation and payment.
2. Upon shipment, you will receive a second email or SMS confirming the estimated delivery date. And a link to enable you to track your order.
3. As an added service, go to: tesoros.ph/track to track your order. All you need to do is to input your tracking number and the invoice we will provide.
I. General Questions
A. What is the Status of My Order?
- Upon placing your order together with your payment, you will receive a confirmation email to track the status of your order.
- After your order is shipped, we will send you another email to permit you to track your order and know expected delivery date.
- In addition, you can track the status of your order through this link: tesoros.ph/trackyourorder
B. Can I change my order?
Regretfully, if your order has been posted “Out for Shipment” and we have notified you of this, your order can no longer be revised.
However, orders may be revised only under the following condition/s:
1. Order is marked as:
a. Placed Order
b. For Payment
c. For Processing
2. If your order/s status fall under the above conditions for order change:
Please e-mail hello@tesoros.ph your concerns with your
“Order Number - Order Change” as e-mail subject.
Ex. ORDER #1001 - ORDER CHANGE
C. Where do you ship?
- We ship nationwide, throughout the Philippines.
- For shipping outside of the Philippines, please reach out to our support through our helpdesk: hello@tesoros.ph
II. Payment
A. What payment methods does TESOROS accept?
1. Our website offers online payments via:
a) Paypal
b) BDO
c) BPI
d) AUB
2. We also accept over-the-counter during business days
(Monday-Friday, 9:00AM to 4:00PM)
a) BDO
b) BPI
c) AUB
B. What currency will I be charged in?
1. Usually in Philippine Peso (PHP).
2. We also accept payment in other major currencies,
such as: USD, CAD and EUR.
3. If your credit/debit card operates in a currency other than Philippine Peso, it will typically bill you using the prevailing exchange rate, converting our peso prices to the currency it uses. But we will be paid in Philippine Peso.
III. Shipping
A. Where do you ship?
1. TESOROS ONLINE STORE ships nationwide throughout the Philippines, as long as the courier company reaches it.
A. Metro Manila
B. Provincial
2. For INTERNATIONAL SHIPMENTS, please reach out to our support through our helpdesk: info@tesoros.ph.
B. How long does it take for TESOROS to ship my order?
1. Normal order processing time is 24 to 48 hours, from the time your order is confirmed and payment is made.
2. For duration of delivery:
a) Local Orders
1) Standard delivery via LBC, JRS, A-Best, etc.
7-14 days for Metro Manila
14-21 days for Provincial ( 20 – 30 days for Palawan and Batanes)
Note: Due to COVID-19,turn around time of shipments may be affected and delayed.
2) Express delivery via Lalamove, Grab Express, Angkas, etc.
Rush delivery from 9am to 3pm (Weekdays only)
b) International Orders
1) Standard delivery via Federal Express
14 - 21 days worldwide
C. Can you ship via Lalamove, Grab Express, and other courier app?
1. We work with Lalamove, Grab Express, and other logistics company you may wish to nominate. In such case, the customer books the rider and pays for the delivery fee upon receipt.
D. How can I track my package?
1. You will be provided with a confirmation email or SMS to enable you to track the status of your order upon confirmation and payment.
2. Upon shipment, you will receive a second email or SMS confirming the estimated delivery date. And a link to enable you to track your order.
3. As an added service, go to: tesoros.ph/track to track your order. All you need to do is to input your tracking number and the invoice we will provide.
IV. Exchange Policies
A. Can I exchange an item?
1. We accept exchanges under certain conditions:
a) Item must have been purchased at TESOROS online store
b) The Item must be unused.
c) The Return or exchange request is made within 7 days of receipt of the package.
2. To request for an exchange please contact us at hello@tesoros.ph with your request and e-mail subject as:
Exchange - (Customer Name)-Order No.
Ex. Returns - Juan Dela Cruz - Order No. 001
Our Customer Service Team will revert to you within 48 hrs. After your request has been processed and permitted, you must return the package within 3 days and provide proof of shipment.
(e.g. Courier Waybill/Tracking Number)
B. If I return an item who will pay for the freight charges?
1. Returns/Exchanges within the Philippines are free.
2. Returns/Exchanges freight charges outside the Philippines are for the account of the customer/buyer.
3. Feel free to contact our support agents through our helpdesk for more details.
C. How long does it take to process a return?
Once received at our Main Office allowable period is:
1) Local Returns - 14 days upon approval of request
2) International Returns – 21 days upon approval request
Note: Customers are advised to ship items back to the following address
3rd Floor Tesoros Building
1016 Arnaiz Avenue, San Lorenzo Village
Makati, Philippines, 1223.
within 3-days of advice from our helpdesk.
V. Other Questions?
A. Does TESOROS ONLINE STORE have physical stores?
Yes, TESOROS has branches in the following locations:
1) Ground Floor, TESOROS Building, 1016 Arnaiz Avenue
(formerly Pasay Road), San Lorenzo Village, Makati, 1223
Operating hours:
Mondays to Sundays: 10AM to 7PM
Contact Number:
+632-8-887-6287, +632-8-887-6997
TESOROS Flagship Store 1016 A. Arnaiz Avenue
Contact: +632-887-6285,+632- 887-6997
Email: info@tesoros.ph
Ifugao Basket B
Regular price ₱7,200.00/
Ifugao Basket B
Description: Used by the Ifugao to store food, made of rattan and bamboo.
Diameter: 40cm
Height: 39cm
A. Where do you ship?
1. TESOROS ONLINE STORE ships nationwide throughout the Philippines, as long as the courier company reaches it.
2. For INTERNATIONAL SHIPMENTS, please reach out to our support through our helpdesk: info@tesoros.ph.
B. How long does it take for TESOROS to ship my order?
1. Normal order processing time is 24 to 48 hours, from the time your order is confirmed and payment is made.
2. For duration of delivery:
a) Local Orders
1) Standard delivery via LBC, JRS, A-Best, etc.
7-14 days for Metro Manila
14-21 days for Provincial ( 20 – 30 days for Palawan and Batanes)
Note: Due to COVID-19,turn around time of shipments may be affected and delayed.
2) Express delivery via Lalamove, Grab Express, Angkas, etc.
Rush delivery from 9am to 3pm (Weekdays only)
b) International Orders
1) Standard delivery via Federal Express
14 - 21 days worldwide
C. Can you ship via Lalamove, Grab Express, and other courier app?
1. We work with Lalamove, Grab Express, and other logistics company you may wish to nominate. In such case, the customer books the rider and pays for the delivery fee upon receipt.
D. How can I track my package?
1. You will be provided with a confirmation email or SMS to enable you to track the status of your order upon confirmation and payment.
2. Upon shipment, you will receive a second email or SMS confirming the estimated delivery date. And a link to enable you to track your order.
3. As an added service, go to: tesoros.ph/track to track your order. All you need to do is to input your tracking number and the invoice we will provide.
I. General Questions
A. What is the Status of My Order?
- Upon placing your order together with your payment, you will receive a confirmation email to track the status of your order.
- After your order is shipped, we will send you another email to permit you to track your order and know expected delivery date.
- In addition, you can track the status of your order through this link: tesoros.ph/trackyourorder
B. Can I change my order?
Regretfully, if your order has been posted “Out for Shipment” and we have notified you of this, your order can no longer be revised.
However, orders may be revised only under the following condition/s:
1. Order is marked as:
a. Placed Order
b. For Payment
c. For Processing
2. If your order/s status fall under the above conditions for order change:
Please e-mail hello@tesoros.ph your concerns with your
“Order Number - Order Change” as e-mail subject.
Ex. ORDER #1001 - ORDER CHANGE
C. Where do you ship?
- We ship nationwide, throughout the Philippines.
- For shipping outside of the Philippines, please reach out to our support through our helpdesk: hello@tesoros.ph
II. Payment
A. What payment methods does TESOROS accept?
1. Our website offers online payments via:
a) Paypal
b) BDO
c) BPI
d) AUB
2. We also accept over-the-counter during business days
(Monday-Friday, 9:00AM to 4:00PM)
a) BDO
b) BPI
c) AUB
B. What currency will I be charged in?
1. Usually in Philippine Peso (PHP).
2. We also accept payment in other major currencies,
such as: USD, CAD and EUR.
3. If your credit/debit card operates in a currency other than Philippine Peso, it will typically bill you using the prevailing exchange rate, converting our peso prices to the currency it uses. But we will be paid in Philippine Peso.
III. Shipping
A. Where do you ship?
1. TESOROS ONLINE STORE ships nationwide throughout the Philippines, as long as the courier company reaches it.
A. Metro Manila
B. Provincial
2. For INTERNATIONAL SHIPMENTS, please reach out to our support through our helpdesk: info@tesoros.ph.
B. How long does it take for TESOROS to ship my order?
1. Normal order processing time is 24 to 48 hours, from the time your order is confirmed and payment is made.
2. For duration of delivery:
a) Local Orders
1) Standard delivery via LBC, JRS, A-Best, etc.
7-14 days for Metro Manila
14-21 days for Provincial ( 20 – 30 days for Palawan and Batanes)
Note: Due to COVID-19,turn around time of shipments may be affected and delayed.
2) Express delivery via Lalamove, Grab Express, Angkas, etc.
Rush delivery from 9am to 3pm (Weekdays only)
b) International Orders
1) Standard delivery via Federal Express
14 - 21 days worldwide
C. Can you ship via Lalamove, Grab Express, and other courier app?
1. We work with Lalamove, Grab Express, and other logistics company you may wish to nominate. In such case, the customer books the rider and pays for the delivery fee upon receipt.
D. How can I track my package?
1. You will be provided with a confirmation email or SMS to enable you to track the status of your order upon confirmation and payment.
2. Upon shipment, you will receive a second email or SMS confirming the estimated delivery date. And a link to enable you to track your order.
3. As an added service, go to: tesoros.ph/track to track your order. All you need to do is to input your tracking number and the invoice we will provide.
IV. Exchange Policies
A. Can I exchange an item?
1. We accept exchanges under certain conditions:
a) Item must have been purchased at TESOROS online store
b) The Item must be unused.
c) The Return or exchange request is made within 7 days of receipt of the package.
2. To request for an exchange please contact us at hello@tesoros.ph with your request and e-mail subject as:
Exchange - (Customer Name)-Order No.
Ex. Returns - Juan Dela Cruz - Order No. 001
Our Customer Service Team will revert to you within 48 hrs. After your request has been processed and permitted, you must return the package within 3 days and provide proof of shipment.
(e.g. Courier Waybill/Tracking Number)
B. If I return an item who will pay for the freight charges?
1. Returns/Exchanges within the Philippines are free.
2. Returns/Exchanges freight charges outside the Philippines are for the account of the customer/buyer.
3. Feel free to contact our support agents through our helpdesk for more details.
C. How long does it take to process a return?
Once received at our Main Office allowable period is:
1) Local Returns - 14 days upon approval of request
2) International Returns – 21 days upon approval request
Note: Customers are advised to ship items back to the following address
3rd Floor Tesoros Building
1016 Arnaiz Avenue, San Lorenzo Village
Makati, Philippines, 1223.
within 3-days of advice from our helpdesk.
V. Other Questions?
A. Does TESOROS ONLINE STORE have physical stores?
Yes, TESOROS has branches in the following locations:
1) Ground Floor, TESOROS Building, 1016 Arnaiz Avenue
(formerly Pasay Road), San Lorenzo Village, Makati, 1223
Operating hours:
Mondays to Sundays: 10AM to 7PM
Contact Number:
+632-8-887-6287, +632-8-887-6997
TESOROS Flagship Store 1016 A. Arnaiz Avenue
Contact: +632-887-6285,+632- 887-6997
Email: info@tesoros.ph
Ifugao Basket A
Regular price ₱7,200.00/
Ifugao Basket A
Description: Used by the Ifugao to store food, made of rattan and bamboo.
Diameter: 40cm
Height: 41cm
A. Where do you ship?
1. TESOROS ONLINE STORE ships nationwide throughout the Philippines, as long as the courier company reaches it.
2. For INTERNATIONAL SHIPMENTS, please reach out to our support through our helpdesk: info@tesoros.ph.
B. How long does it take for TESOROS to ship my order?
1. Normal order processing time is 24 to 48 hours, from the time your order is confirmed and payment is made.
2. For duration of delivery:
a) Local Orders
1) Standard delivery via LBC, JRS, A-Best, etc.
7-14 days for Metro Manila
14-21 days for Provincial ( 20 – 30 days for Palawan and Batanes)
Note: Due to COVID-19,turn around time of shipments may be affected and delayed.
2) Express delivery via Lalamove, Grab Express, Angkas, etc.
Rush delivery from 9am to 3pm (Weekdays only)
b) International Orders
1) Standard delivery via Federal Express
14 - 21 days worldwide
C. Can you ship via Lalamove, Grab Express, and other courier app?
1. We work with Lalamove, Grab Express, and other logistics company you may wish to nominate. In such case, the customer books the rider and pays for the delivery fee upon receipt.
D. How can I track my package?
1. You will be provided with a confirmation email or SMS to enable you to track the status of your order upon confirmation and payment.
2. Upon shipment, you will receive a second email or SMS confirming the estimated delivery date. And a link to enable you to track your order.
3. As an added service, go to: tesoros.ph/track to track your order. All you need to do is to input your tracking number and the invoice we will provide.
I. General Questions
A. What is the Status of My Order?
- Upon placing your order together with your payment, you will receive a confirmation email to track the status of your order.
- After your order is shipped, we will send you another email to permit you to track your order and know expected delivery date.
- In addition, you can track the status of your order through this link: tesoros.ph/trackyourorder
B. Can I change my order?
Regretfully, if your order has been posted “Out for Shipment” and we have notified you of this, your order can no longer be revised.
However, orders may be revised only under the following condition/s:
1. Order is marked as:
a. Placed Order
b. For Payment
c. For Processing
2. If your order/s status fall under the above conditions for order change:
Please e-mail hello@tesoros.ph your concerns with your
“Order Number - Order Change” as e-mail subject.
Ex. ORDER #1001 - ORDER CHANGE
C. Where do you ship?
- We ship nationwide, throughout the Philippines.
- For shipping outside of the Philippines, please reach out to our support through our helpdesk: hello@tesoros.ph
II. Payment
A. What payment methods does TESOROS accept?
1. Our website offers online payments via:
a) Paypal
b) BDO
c) BPI
d) AUB
2. We also accept over-the-counter during business days
(Monday-Friday, 9:00AM to 4:00PM)
a) BDO
b) BPI
c) AUB
B. What currency will I be charged in?
1. Usually in Philippine Peso (PHP).
2. We also accept payment in other major currencies,
such as: USD, CAD and EUR.
3. If your credit/debit card operates in a currency other than Philippine Peso, it will typically bill you using the prevailing exchange rate, converting our peso prices to the currency it uses. But we will be paid in Philippine Peso.
III. Shipping
A. Where do you ship?
1. TESOROS ONLINE STORE ships nationwide throughout the Philippines, as long as the courier company reaches it.
A. Metro Manila
B. Provincial
2. For INTERNATIONAL SHIPMENTS, please reach out to our support through our helpdesk: info@tesoros.ph.
B. How long does it take for TESOROS to ship my order?
1. Normal order processing time is 24 to 48 hours, from the time your order is confirmed and payment is made.
2. For duration of delivery:
a) Local Orders
1) Standard delivery via LBC, JRS, A-Best, etc.
7-14 days for Metro Manila
14-21 days for Provincial ( 20 – 30 days for Palawan and Batanes)
Note: Due to COVID-19,turn around time of shipments may be affected and delayed.
2) Express delivery via Lalamove, Grab Express, Angkas, etc.
Rush delivery from 9am to 3pm (Weekdays only)
b) International Orders
1) Standard delivery via Federal Express
14 - 21 days worldwide
C. Can you ship via Lalamove, Grab Express, and other courier app?
1. We work with Lalamove, Grab Express, and other logistics company you may wish to nominate. In such case, the customer books the rider and pays for the delivery fee upon receipt.
D. How can I track my package?
1. You will be provided with a confirmation email or SMS to enable you to track the status of your order upon confirmation and payment.
2. Upon shipment, you will receive a second email or SMS confirming the estimated delivery date. And a link to enable you to track your order.
3. As an added service, go to: tesoros.ph/track to track your order. All you need to do is to input your tracking number and the invoice we will provide.
IV. Exchange Policies
A. Can I exchange an item?
1. We accept exchanges under certain conditions:
a) Item must have been purchased at TESOROS online store
b) The Item must be unused.
c) The Return or exchange request is made within 7 days of receipt of the package.
2. To request for an exchange please contact us at hello@tesoros.ph with your request and e-mail subject as:
Exchange - (Customer Name)-Order No.
Ex. Returns - Juan Dela Cruz - Order No. 001
Our Customer Service Team will revert to you within 48 hrs. After your request has been processed and permitted, you must return the package within 3 days and provide proof of shipment.
(e.g. Courier Waybill/Tracking Number)
B. If I return an item who will pay for the freight charges?
1. Returns/Exchanges within the Philippines are free.
2. Returns/Exchanges freight charges outside the Philippines are for the account of the customer/buyer.
3. Feel free to contact our support agents through our helpdesk for more details.
C. How long does it take to process a return?
Once received at our Main Office allowable period is:
1) Local Returns - 14 days upon approval of request
2) International Returns – 21 days upon approval request
Note: Customers are advised to ship items back to the following address
3rd Floor Tesoros Building
1016 Arnaiz Avenue, San Lorenzo Village
Makati, Philippines, 1223.
within 3-days of advice from our helpdesk.
V. Other Questions?
A. Does TESOROS ONLINE STORE have physical stores?
Yes, TESOROS has branches in the following locations:
1) Ground Floor, TESOROS Building, 1016 Arnaiz Avenue
(formerly Pasay Road), San Lorenzo Village, Makati, 1223
Operating hours:
Mondays to Sundays: 10AM to 7PM
Contact Number:
+632-8-887-6287, +632-8-887-6997
TESOROS Flagship Store 1016 A. Arnaiz Avenue
Contact: +632-887-6285,+632- 887-6997
Email: info@tesoros.ph
Ifugao Winnowed Rice Bowl
Regular price ₱1,200.00/
Ifugao Winnowed Rice Bowl
Description: This bowl is used by the Ifugao to store uncooked and cooked rice. This handmade woven basket is made of rattan and bamboo.
Diameter: 38cm
Height: 22 cm
A. Where do you ship?
1. TESOROS ONLINE STORE ships nationwide throughout the Philippines, as long as the courier company reaches it.
2. For INTERNATIONAL SHIPMENTS, please reach out to our support through our helpdesk: info@tesoros.ph.
B. How long does it take for TESOROS to ship my order?
1. Normal order processing time is 24 to 48 hours, from the time your order is confirmed and payment is made.
2. For duration of delivery:
a) Local Orders
1) Standard delivery via LBC, JRS, A-Best, etc.
7-14 days for Metro Manila
14-21 days for Provincial ( 20 – 30 days for Palawan and Batanes)
Note: Due to COVID-19,turn around time of shipments may be affected and delayed.
2) Express delivery via Lalamove, Grab Express, Angkas, etc.
Rush delivery from 9am to 3pm (Weekdays only)
b) International Orders
1) Standard delivery via Federal Express
14 - 21 days worldwide
C. Can you ship via Lalamove, Grab Express, and other courier app?
1. We work with Lalamove, Grab Express, and other logistics company you may wish to nominate. In such case, the customer books the rider and pays for the delivery fee upon receipt.
D. How can I track my package?
1. You will be provided with a confirmation email or SMS to enable you to track the status of your order upon confirmation and payment.
2. Upon shipment, you will receive a second email or SMS confirming the estimated delivery date. And a link to enable you to track your order.
3. As an added service, go to: tesoros.ph/track to track your order. All you need to do is to input your tracking number and the invoice we will provide.
I. General Questions
A. What is the Status of My Order?
- Upon placing your order together with your payment, you will receive a confirmation email to track the status of your order.
- After your order is shipped, we will send you another email to permit you to track your order and know expected delivery date.
- In addition, you can track the status of your order through this link: tesoros.ph/trackyourorder
B. Can I change my order?
Regretfully, if your order has been posted “Out for Shipment” and we have notified you of this, your order can no longer be revised.
However, orders may be revised only under the following condition/s:
1. Order is marked as:
a. Placed Order
b. For Payment
c. For Processing
2. If your order/s status fall under the above conditions for order change:
Please e-mail hello@tesoros.ph your concerns with your
“Order Number - Order Change” as e-mail subject.
Ex. ORDER #1001 - ORDER CHANGE
C. Where do you ship?
- We ship nationwide, throughout the Philippines.
- For shipping outside of the Philippines, please reach out to our support through our helpdesk: hello@tesoros.ph
II. Payment
A. What payment methods does TESOROS accept?
1. Our website offers online payments via:
a) Paypal
b) BDO
c) BPI
d) AUB
2. We also accept over-the-counter during business days
(Monday-Friday, 9:00AM to 4:00PM)
a) BDO
b) BPI
c) AUB
B. What currency will I be charged in?
1. Usually in Philippine Peso (PHP).
2. We also accept payment in other major currencies,
such as: USD, CAD and EUR.
3. If your credit/debit card operates in a currency other than Philippine Peso, it will typically bill you using the prevailing exchange rate, converting our peso prices to the currency it uses. But we will be paid in Philippine Peso.
III. Shipping
A. Where do you ship?
1. TESOROS ONLINE STORE ships nationwide throughout the Philippines, as long as the courier company reaches it.
A. Metro Manila
B. Provincial
2. For INTERNATIONAL SHIPMENTS, please reach out to our support through our helpdesk: info@tesoros.ph.
B. How long does it take for TESOROS to ship my order?
1. Normal order processing time is 24 to 48 hours, from the time your order is confirmed and payment is made.
2. For duration of delivery:
a) Local Orders
1) Standard delivery via LBC, JRS, A-Best, etc.
7-14 days for Metro Manila
14-21 days for Provincial ( 20 – 30 days for Palawan and Batanes)
Note: Due to COVID-19,turn around time of shipments may be affected and delayed.
2) Express delivery via Lalamove, Grab Express, Angkas, etc.
Rush delivery from 9am to 3pm (Weekdays only)
b) International Orders
1) Standard delivery via Federal Express
14 - 21 days worldwide
C. Can you ship via Lalamove, Grab Express, and other courier app?
1. We work with Lalamove, Grab Express, and other logistics company you may wish to nominate. In such case, the customer books the rider and pays for the delivery fee upon receipt.
D. How can I track my package?
1. You will be provided with a confirmation email or SMS to enable you to track the status of your order upon confirmation and payment.
2. Upon shipment, you will receive a second email or SMS confirming the estimated delivery date. And a link to enable you to track your order.
3. As an added service, go to: tesoros.ph/track to track your order. All you need to do is to input your tracking number and the invoice we will provide.
IV. Exchange Policies
A. Can I exchange an item?
1. We accept exchanges under certain conditions:
a) Item must have been purchased at TESOROS online store
b) The Item must be unused.
c) The Return or exchange request is made within 7 days of receipt of the package.
2. To request for an exchange please contact us at hello@tesoros.ph with your request and e-mail subject as:
Exchange - (Customer Name)-Order No.
Ex. Returns - Juan Dela Cruz - Order No. 001
Our Customer Service Team will revert to you within 48 hrs. After your request has been processed and permitted, you must return the package within 3 days and provide proof of shipment.
(e.g. Courier Waybill/Tracking Number)
B. If I return an item who will pay for the freight charges?
1. Returns/Exchanges within the Philippines are free.
2. Returns/Exchanges freight charges outside the Philippines are for the account of the customer/buyer.
3. Feel free to contact our support agents through our helpdesk for more details.
C. How long does it take to process a return?
Once received at our Main Office allowable period is:
1) Local Returns - 14 days upon approval of request
2) International Returns – 21 days upon approval request
Note: Customers are advised to ship items back to the following address
3rd Floor Tesoros Building
1016 Arnaiz Avenue, San Lorenzo Village
Makati, Philippines, 1223.
within 3-days of advice from our helpdesk.
V. Other Questions?
A. Does TESOROS ONLINE STORE have physical stores?
Yes, TESOROS has branches in the following locations:
1) Ground Floor, TESOROS Building, 1016 Arnaiz Avenue
(formerly Pasay Road), San Lorenzo Village, Makati, 1223
Operating hours:
Mondays to Sundays: 10AM to 7PM
Contact Number:
+632-8-887-6287, +632-8-887-6997
TESOROS Flagship Store 1016 A. Arnaiz Avenue
Contact: +632-887-6285,+632- 887-6997
Email: info@tesoros.ph
Binali Ifugao Basket with Original Cover
Regular price ₱10,500.00/
Binali Ifugao Basket with Original Cover
Description: Used by the Ifugao as a storage jar, this binali basket of the southern Ifugao shows a smooth transition from plaited to coiled construction. The jar is entirely of rattan.
Circumference: 114cm
Height: 55cm
A. Where do you ship?
1. TESOROS ONLINE STORE ships nationwide throughout the Philippines, as long as the courier company reaches it.
2. For INTERNATIONAL SHIPMENTS, please reach out to our support through our helpdesk: info@tesoros.ph.
B. How long does it take for TESOROS to ship my order?
1. Normal order processing time is 24 to 48 hours, from the time your order is confirmed and payment is made.
2. For duration of delivery:
a) Local Orders
1) Standard delivery via LBC, JRS, A-Best, etc.
7-14 days for Metro Manila
14-21 days for Provincial ( 20 – 30 days for Palawan and Batanes)
Note: Due to COVID-19,turn around time of shipments may be affected and delayed.
2) Express delivery via Lalamove, Grab Express, Angkas, etc.
Rush delivery from 9am to 3pm (Weekdays only)
b) International Orders
1) Standard delivery via Federal Express
14 - 21 days worldwide
C. Can you ship via Lalamove, Grab Express, and other courier app?
1. We work with Lalamove, Grab Express, and other logistics company you may wish to nominate. In such case, the customer books the rider and pays for the delivery fee upon receipt.
D. How can I track my package?
1. You will be provided with a confirmation email or SMS to enable you to track the status of your order upon confirmation and payment.
2. Upon shipment, you will receive a second email or SMS confirming the estimated delivery date. And a link to enable you to track your order.
3. As an added service, go to: tesoros.ph/track to track your order. All you need to do is to input your tracking number and the invoice we will provide.
I. General Questions
A. What is the Status of My Order?
- Upon placing your order together with your payment, you will receive a confirmation email to track the status of your order.
- After your order is shipped, we will send you another email to permit you to track your order and know expected delivery date.
- In addition, you can track the status of your order through this link: tesoros.ph/trackyourorder
B. Can I change my order?
Regretfully, if your order has been posted “Out for Shipment” and we have notified you of this, your order can no longer be revised.
However, orders may be revised only under the following condition/s:
1. Order is marked as:
a. Placed Order
b. For Payment
c. For Processing
2. If your order/s status fall under the above conditions for order change:
Please e-mail hello@tesoros.ph your concerns with your
“Order Number - Order Change” as e-mail subject.
Ex. ORDER #1001 - ORDER CHANGE
C. Where do you ship?
- We ship nationwide, throughout the Philippines.
- For shipping outside of the Philippines, please reach out to our support through our helpdesk: hello@tesoros.ph
II. Payment
A. What payment methods does TESOROS accept?
1. Our website offers online payments via:
a) Paypal
b) BDO
c) BPI
d) AUB
2. We also accept over-the-counter during business days
(Monday-Friday, 9:00AM to 4:00PM)
a) BDO
b) BPI
c) AUB
B. What currency will I be charged in?
1. Usually in Philippine Peso (PHP).
2. We also accept payment in other major currencies,
such as: USD, CAD and EUR.
3. If your credit/debit card operates in a currency other than Philippine Peso, it will typically bill you using the prevailing exchange rate, converting our peso prices to the currency it uses. But we will be paid in Philippine Peso.
III. Shipping
A. Where do you ship?
1. TESOROS ONLINE STORE ships nationwide throughout the Philippines, as long as the courier company reaches it.
A. Metro Manila
B. Provincial
2. For INTERNATIONAL SHIPMENTS, please reach out to our support through our helpdesk: info@tesoros.ph.
B. How long does it take for TESOROS to ship my order?
1. Normal order processing time is 24 to 48 hours, from the time your order is confirmed and payment is made.
2. For duration of delivery:
a) Local Orders
1) Standard delivery via LBC, JRS, A-Best, etc.
7-14 days for Metro Manila
14-21 days for Provincial ( 20 – 30 days for Palawan and Batanes)
Note: Due to COVID-19,turn around time of shipments may be affected and delayed.
2) Express delivery via Lalamove, Grab Express, Angkas, etc.
Rush delivery from 9am to 3pm (Weekdays only)
b) International Orders
1) Standard delivery via Federal Express
14 - 21 days worldwide
C. Can you ship via Lalamove, Grab Express, and other courier app?
1. We work with Lalamove, Grab Express, and other logistics company you may wish to nominate. In such case, the customer books the rider and pays for the delivery fee upon receipt.
D. How can I track my package?
1. You will be provided with a confirmation email or SMS to enable you to track the status of your order upon confirmation and payment.
2. Upon shipment, you will receive a second email or SMS confirming the estimated delivery date. And a link to enable you to track your order.
3. As an added service, go to: tesoros.ph/track to track your order. All you need to do is to input your tracking number and the invoice we will provide.
IV. Exchange Policies
A. Can I exchange an item?
1. We accept exchanges under certain conditions:
a) Item must have been purchased at TESOROS online store
b) The Item must be unused.
c) The Return or exchange request is made within 7 days of receipt of the package.
2. To request for an exchange please contact us at hello@tesoros.ph with your request and e-mail subject as:
Exchange - (Customer Name)-Order No.
Ex. Returns - Juan Dela Cruz - Order No. 001
Our Customer Service Team will revert to you within 48 hrs. After your request has been processed and permitted, you must return the package within 3 days and provide proof of shipment.
(e.g. Courier Waybill/Tracking Number)
B. If I return an item who will pay for the freight charges?
1. Returns/Exchanges within the Philippines are free.
2. Returns/Exchanges freight charges outside the Philippines are for the account of the customer/buyer.
3. Feel free to contact our support agents through our helpdesk for more details.
C. How long does it take to process a return?
Once received at our Main Office allowable period is:
1) Local Returns - 14 days upon approval of request
2) International Returns – 21 days upon approval request
Note: Customers are advised to ship items back to the following address
3rd Floor Tesoros Building
1016 Arnaiz Avenue, San Lorenzo Village
Makati, Philippines, 1223.
within 3-days of advice from our helpdesk.
V. Other Questions?
A. Does TESOROS ONLINE STORE have physical stores?
Yes, TESOROS has branches in the following locations:
1) Ground Floor, TESOROS Building, 1016 Arnaiz Avenue
(formerly Pasay Road), San Lorenzo Village, Makati, 1223
Operating hours:
Mondays to Sundays: 10AM to 7PM
Contact Number:
+632-8-887-6287, +632-8-887-6997
TESOROS Flagship Store 1016 A. Arnaiz Avenue
Contact: +632-887-6285,+632- 887-6997
Email: info@tesoros.ph
Locust Basket C
Regular price ₱5,000.00/
Locust Basket C
Description: Locusts were kept alive in this basket for temporary storage before consumption. Locusts were traditionally considered a delicacy in the Cordillera. Armed with nets, men, women, and children would capture the insects in this basket made of bamboo and rattan.
Circumference: 136cm
Height: 50cm
A. Where do you ship?
1. TESOROS ONLINE STORE ships nationwide throughout the Philippines, as long as the courier company reaches it.
2. For INTERNATIONAL SHIPMENTS, please reach out to our support through our helpdesk: info@tesoros.ph.
B. How long does it take for TESOROS to ship my order?
1. Normal order processing time is 24 to 48 hours, from the time your order is confirmed and payment is made.
2. For duration of delivery:
a) Local Orders
1) Standard delivery via LBC, JRS, A-Best, etc.
7-14 days for Metro Manila
14-21 days for Provincial ( 20 – 30 days for Palawan and Batanes)
Note: Due to COVID-19,turn around time of shipments may be affected and delayed.
2) Express delivery via Lalamove, Grab Express, Angkas, etc.
Rush delivery from 9am to 3pm (Weekdays only)
b) International Orders
1) Standard delivery via Federal Express
14 - 21 days worldwide
C. Can you ship via Lalamove, Grab Express, and other courier app?
1. We work with Lalamove, Grab Express, and other logistics company you may wish to nominate. In such case, the customer books the rider and pays for the delivery fee upon receipt.
D. How can I track my package?
1. You will be provided with a confirmation email or SMS to enable you to track the status of your order upon confirmation and payment.
2. Upon shipment, you will receive a second email or SMS confirming the estimated delivery date. And a link to enable you to track your order.
3. As an added service, go to: tesoros.ph/track to track your order. All you need to do is to input your tracking number and the invoice we will provide.
I. General Questions
A. What is the Status of My Order?
- Upon placing your order together with your payment, you will receive a confirmation email to track the status of your order.
- After your order is shipped, we will send you another email to permit you to track your order and know expected delivery date.
- In addition, you can track the status of your order through this link: tesoros.ph/trackyourorder
B. Can I change my order?
Regretfully, if your order has been posted “Out for Shipment” and we have notified you of this, your order can no longer be revised.
However, orders may be revised only under the following condition/s:
1. Order is marked as:
a. Placed Order
b. For Payment
c. For Processing
2. If your order/s status fall under the above conditions for order change:
Please e-mail hello@tesoros.ph your concerns with your
“Order Number - Order Change” as e-mail subject.
Ex. ORDER #1001 - ORDER CHANGE
C. Where do you ship?
- We ship nationwide, throughout the Philippines.
- For shipping outside of the Philippines, please reach out to our support through our helpdesk: hello@tesoros.ph
II. Payment
A. What payment methods does TESOROS accept?
1. Our website offers online payments via:
a) Paypal
b) BDO
c) BPI
d) AUB
2. We also accept over-the-counter during business days
(Monday-Friday, 9:00AM to 4:00PM)
a) BDO
b) BPI
c) AUB
B. What currency will I be charged in?
1. Usually in Philippine Peso (PHP).
2. We also accept payment in other major currencies,
such as: USD, CAD and EUR.
3. If your credit/debit card operates in a currency other than Philippine Peso, it will typically bill you using the prevailing exchange rate, converting our peso prices to the currency it uses. But we will be paid in Philippine Peso.
III. Shipping
A. Where do you ship?
1. TESOROS ONLINE STORE ships nationwide throughout the Philippines, as long as the courier company reaches it.
A. Metro Manila
B. Provincial
2. For INTERNATIONAL SHIPMENTS, please reach out to our support through our helpdesk: info@tesoros.ph.
B. How long does it take for TESOROS to ship my order?
1. Normal order processing time is 24 to 48 hours, from the time your order is confirmed and payment is made.
2. For duration of delivery:
a) Local Orders
1) Standard delivery via LBC, JRS, A-Best, etc.
7-14 days for Metro Manila
14-21 days for Provincial ( 20 – 30 days for Palawan and Batanes)
Note: Due to COVID-19,turn around time of shipments may be affected and delayed.
2) Express delivery via Lalamove, Grab Express, Angkas, etc.
Rush delivery from 9am to 3pm (Weekdays only)
b) International Orders
1) Standard delivery via Federal Express
14 - 21 days worldwide
C. Can you ship via Lalamove, Grab Express, and other courier app?
1. We work with Lalamove, Grab Express, and other logistics company you may wish to nominate. In such case, the customer books the rider and pays for the delivery fee upon receipt.
D. How can I track my package?
1. You will be provided with a confirmation email or SMS to enable you to track the status of your order upon confirmation and payment.
2. Upon shipment, you will receive a second email or SMS confirming the estimated delivery date. And a link to enable you to track your order.
3. As an added service, go to: tesoros.ph/track to track your order. All you need to do is to input your tracking number and the invoice we will provide.
IV. Exchange Policies
A. Can I exchange an item?
1. We accept exchanges under certain conditions:
a) Item must have been purchased at TESOROS online store
b) The Item must be unused.
c) The Return or exchange request is made within 7 days of receipt of the package.
2. To request for an exchange please contact us at hello@tesoros.ph with your request and e-mail subject as:
Exchange - (Customer Name)-Order No.
Ex. Returns - Juan Dela Cruz - Order No. 001
Our Customer Service Team will revert to you within 48 hrs. After your request has been processed and permitted, you must return the package within 3 days and provide proof of shipment.
(e.g. Courier Waybill/Tracking Number)
B. If I return an item who will pay for the freight charges?
1. Returns/Exchanges within the Philippines are free.
2. Returns/Exchanges freight charges outside the Philippines are for the account of the customer/buyer.
3. Feel free to contact our support agents through our helpdesk for more details.
C. How long does it take to process a return?
Once received at our Main Office allowable period is:
1) Local Returns - 14 days upon approval of request
2) International Returns – 21 days upon approval request
Note: Customers are advised to ship items back to the following address
3rd Floor Tesoros Building
1016 Arnaiz Avenue, San Lorenzo Village
Makati, Philippines, 1223.
within 3-days of advice from our helpdesk.
V. Other Questions?
A. Does TESOROS ONLINE STORE have physical stores?
Yes, TESOROS has branches in the following locations:
1) Ground Floor, TESOROS Building, 1016 Arnaiz Avenue
(formerly Pasay Road), San Lorenzo Village, Makati, 1223
Operating hours:
Mondays to Sundays: 10AM to 7PM
Contact Number:
+632-8-887-6287, +632-8-887-6997
TESOROS Flagship Store 1016 A. Arnaiz Avenue
Contact: +632-887-6285,+632- 887-6997
Email: info@tesoros.ph
Locust Basket B
Regular price ₱12,000.00/
Locust Basket B
Description: Locusts were kept alive in this basket for temporary storage before consumption. Locusts were traditionally considered a delicacy in the Cordillera. Armed with nets, men, women, and children would capture the insects in this basket made of bamboo and rattan.
Circumference: 147cm
Height: 58cm
A. Where do you ship?
1. TESOROS ONLINE STORE ships nationwide throughout the Philippines, as long as the courier company reaches it.
2. For INTERNATIONAL SHIPMENTS, please reach out to our support through our helpdesk: info@tesoros.ph.
B. How long does it take for TESOROS to ship my order?
1. Normal order processing time is 24 to 48 hours, from the time your order is confirmed and payment is made.
2. For duration of delivery:
a) Local Orders
1) Standard delivery via LBC, JRS, A-Best, etc.
7-14 days for Metro Manila
14-21 days for Provincial ( 20 – 30 days for Palawan and Batanes)
Note: Due to COVID-19,turn around time of shipments may be affected and delayed.
2) Express delivery via Lalamove, Grab Express, Angkas, etc.
Rush delivery from 9am to 3pm (Weekdays only)
b) International Orders
1) Standard delivery via Federal Express
14 - 21 days worldwide
C. Can you ship via Lalamove, Grab Express, and other courier app?
1. We work with Lalamove, Grab Express, and other logistics company you may wish to nominate. In such case, the customer books the rider and pays for the delivery fee upon receipt.
D. How can I track my package?
1. You will be provided with a confirmation email or SMS to enable you to track the status of your order upon confirmation and payment.
2. Upon shipment, you will receive a second email or SMS confirming the estimated delivery date. And a link to enable you to track your order.
3. As an added service, go to: tesoros.ph/track to track your order. All you need to do is to input your tracking number and the invoice we will provide.
I. General Questions
A. What is the Status of My Order?
- Upon placing your order together with your payment, you will receive a confirmation email to track the status of your order.
- After your order is shipped, we will send you another email to permit you to track your order and know expected delivery date.
- In addition, you can track the status of your order through this link: tesoros.ph/trackyourorder
B. Can I change my order?
Regretfully, if your order has been posted “Out for Shipment” and we have notified you of this, your order can no longer be revised.
However, orders may be revised only under the following condition/s:
1. Order is marked as:
a. Placed Order
b. For Payment
c. For Processing
2. If your order/s status fall under the above conditions for order change:
Please e-mail hello@tesoros.ph your concerns with your
“Order Number - Order Change” as e-mail subject.
Ex. ORDER #1001 - ORDER CHANGE
C. Where do you ship?
- We ship nationwide, throughout the Philippines.
- For shipping outside of the Philippines, please reach out to our support through our helpdesk: hello@tesoros.ph
II. Payment
A. What payment methods does TESOROS accept?
1. Our website offers online payments via:
a) Paypal
b) BDO
c) BPI
d) AUB
2. We also accept over-the-counter during business days
(Monday-Friday, 9:00AM to 4:00PM)
a) BDO
b) BPI
c) AUB
B. What currency will I be charged in?
1. Usually in Philippine Peso (PHP).
2. We also accept payment in other major currencies,
such as: USD, CAD and EUR.
3. If your credit/debit card operates in a currency other than Philippine Peso, it will typically bill you using the prevailing exchange rate, converting our peso prices to the currency it uses. But we will be paid in Philippine Peso.
III. Shipping
A. Where do you ship?
1. TESOROS ONLINE STORE ships nationwide throughout the Philippines, as long as the courier company reaches it.
A. Metro Manila
B. Provincial
2. For INTERNATIONAL SHIPMENTS, please reach out to our support through our helpdesk: info@tesoros.ph.
B. How long does it take for TESOROS to ship my order?
1. Normal order processing time is 24 to 48 hours, from the time your order is confirmed and payment is made.
2. For duration of delivery:
a) Local Orders
1) Standard delivery via LBC, JRS, A-Best, etc.
7-14 days for Metro Manila
14-21 days for Provincial ( 20 – 30 days for Palawan and Batanes)
Note: Due to COVID-19,turn around time of shipments may be affected and delayed.
2) Express delivery via Lalamove, Grab Express, Angkas, etc.
Rush delivery from 9am to 3pm (Weekdays only)
b) International Orders
1) Standard delivery via Federal Express
14 - 21 days worldwide
C. Can you ship via Lalamove, Grab Express, and other courier app?
1. We work with Lalamove, Grab Express, and other logistics company you may wish to nominate. In such case, the customer books the rider and pays for the delivery fee upon receipt.
D. How can I track my package?
1. You will be provided with a confirmation email or SMS to enable you to track the status of your order upon confirmation and payment.
2. Upon shipment, you will receive a second email or SMS confirming the estimated delivery date. And a link to enable you to track your order.
3. As an added service, go to: tesoros.ph/track to track your order. All you need to do is to input your tracking number and the invoice we will provide.
IV. Exchange Policies
A. Can I exchange an item?
1. We accept exchanges under certain conditions:
a) Item must have been purchased at TESOROS online store
b) The Item must be unused.
c) The Return or exchange request is made within 7 days of receipt of the package.
2. To request for an exchange please contact us at hello@tesoros.ph with your request and e-mail subject as:
Exchange - (Customer Name)-Order No.
Ex. Returns - Juan Dela Cruz - Order No. 001
Our Customer Service Team will revert to you within 48 hrs. After your request has been processed and permitted, you must return the package within 3 days and provide proof of shipment.
(e.g. Courier Waybill/Tracking Number)
B. If I return an item who will pay for the freight charges?
1. Returns/Exchanges within the Philippines are free.
2. Returns/Exchanges freight charges outside the Philippines are for the account of the customer/buyer.
3. Feel free to contact our support agents through our helpdesk for more details.
C. How long does it take to process a return?
Once received at our Main Office allowable period is:
1) Local Returns - 14 days upon approval of request
2) International Returns – 21 days upon approval request
Note: Customers are advised to ship items back to the following address
3rd Floor Tesoros Building
1016 Arnaiz Avenue, San Lorenzo Village
Makati, Philippines, 1223.
within 3-days of advice from our helpdesk.
V. Other Questions?
A. Does TESOROS ONLINE STORE have physical stores?
Yes, TESOROS has branches in the following locations:
1) Ground Floor, TESOROS Building, 1016 Arnaiz Avenue
(formerly Pasay Road), San Lorenzo Village, Makati, 1223
Operating hours:
Mondays to Sundays: 10AM to 7PM
Contact Number:
+632-8-887-6287, +632-8-887-6997
TESOROS Flagship Store 1016 A. Arnaiz Avenue
Contact: +632-887-6285,+632- 887-6997
Email: info@tesoros.ph
Locust Basket A
Regular price ₱12,000.00/
Locust Basket
Description: Locusts were kept alive in this basket for temporary storage before consumption. Locusts were traditionally considered a delicacy in the Cordillera. Armed with nets, men, women, and children would capture the insects in this basket made of bamboo and rattan.
Circumference: 138 cm
Height: 58cm
A. Where do you ship?
1. TESOROS ONLINE STORE ships nationwide throughout the Philippines, as long as the courier company reaches it.
2. For INTERNATIONAL SHIPMENTS, please reach out to our support through our helpdesk: info@tesoros.ph.
B. How long does it take for TESOROS to ship my order?
1. Normal order processing time is 24 to 48 hours, from the time your order is confirmed and payment is made.
2. For duration of delivery:
a) Local Orders
1) Standard delivery via LBC, JRS, A-Best, etc.
7-14 days for Metro Manila
14-21 days for Provincial ( 20 – 30 days for Palawan and Batanes)
Note: Due to COVID-19,turn around time of shipments may be affected and delayed.
2) Express delivery via Lalamove, Grab Express, Angkas, etc.
Rush delivery from 9am to 3pm (Weekdays only)
b) International Orders
1) Standard delivery via Federal Express
14 - 21 days worldwide
C. Can you ship via Lalamove, Grab Express, and other courier app?
1. We work with Lalamove, Grab Express, and other logistics company you may wish to nominate. In such case, the customer books the rider and pays for the delivery fee upon receipt.
D. How can I track my package?
1. You will be provided with a confirmation email or SMS to enable you to track the status of your order upon confirmation and payment.
2. Upon shipment, you will receive a second email or SMS confirming the estimated delivery date. And a link to enable you to track your order.
3. As an added service, go to: tesoros.ph/track to track your order. All you need to do is to input your tracking number and the invoice we will provide.
I. General Questions
A. What is the Status of My Order?
- Upon placing your order together with your payment, you will receive a confirmation email to track the status of your order.
- After your order is shipped, we will send you another email to permit you to track your order and know expected delivery date.
- In addition, you can track the status of your order through this link: tesoros.ph/trackyourorder
B. Can I change my order?
Regretfully, if your order has been posted “Out for Shipment” and we have notified you of this, your order can no longer be revised.
However, orders may be revised only under the following condition/s:
1. Order is marked as:
a. Placed Order
b. For Payment
c. For Processing
2. If your order/s status fall under the above conditions for order change:
Please e-mail hello@tesoros.ph your concerns with your
“Order Number - Order Change” as e-mail subject.
Ex. ORDER #1001 - ORDER CHANGE
C. Where do you ship?
- We ship nationwide, throughout the Philippines.
- For shipping outside of the Philippines, please reach out to our support through our helpdesk: hello@tesoros.ph
II. Payment
A. What payment methods does TESOROS accept?
1. Our website offers online payments via:
a) Paypal
b) BDO
c) BPI
d) AUB
2. We also accept over-the-counter during business days
(Monday-Friday, 9:00AM to 4:00PM)
a) BDO
b) BPI
c) AUB
B. What currency will I be charged in?
1. Usually in Philippine Peso (PHP).
2. We also accept payment in other major currencies,
such as: USD, CAD and EUR.
3. If your credit/debit card operates in a currency other than Philippine Peso, it will typically bill you using the prevailing exchange rate, converting our peso prices to the currency it uses. But we will be paid in Philippine Peso.
III. Shipping
A. Where do you ship?
1. TESOROS ONLINE STORE ships nationwide throughout the Philippines, as long as the courier company reaches it.
A. Metro Manila
B. Provincial
2. For INTERNATIONAL SHIPMENTS, please reach out to our support through our helpdesk: info@tesoros.ph.
B. How long does it take for TESOROS to ship my order?
1. Normal order processing time is 24 to 48 hours, from the time your order is confirmed and payment is made.
2. For duration of delivery:
a) Local Orders
1) Standard delivery via LBC, JRS, A-Best, etc.
7-14 days for Metro Manila
14-21 days for Provincial ( 20 – 30 days for Palawan and Batanes)
Note: Due to COVID-19,turn around time of shipments may be affected and delayed.
2) Express delivery via Lalamove, Grab Express, Angkas, etc.
Rush delivery from 9am to 3pm (Weekdays only)
b) International Orders
1) Standard delivery via Federal Express
14 - 21 days worldwide
C. Can you ship via Lalamove, Grab Express, and other courier app?
1. We work with Lalamove, Grab Express, and other logistics company you may wish to nominate. In such case, the customer books the rider and pays for the delivery fee upon receipt.
D. How can I track my package?
1. You will be provided with a confirmation email or SMS to enable you to track the status of your order upon confirmation and payment.
2. Upon shipment, you will receive a second email or SMS confirming the estimated delivery date. And a link to enable you to track your order.
3. As an added service, go to: tesoros.ph/track to track your order. All you need to do is to input your tracking number and the invoice we will provide.
IV. Exchange Policies
A. Can I exchange an item?
1. We accept exchanges under certain conditions:
a) Item must have been purchased at TESOROS online store
b) The Item must be unused.
c) The Return or exchange request is made within 7 days of receipt of the package.
2. To request for an exchange please contact us at hello@tesoros.ph with your request and e-mail subject as:
Exchange - (Customer Name)-Order No.
Ex. Returns - Juan Dela Cruz - Order No. 001
Our Customer Service Team will revert to you within 48 hrs. After your request has been processed and permitted, you must return the package within 3 days and provide proof of shipment.
(e.g. Courier Waybill/Tracking Number)
B. If I return an item who will pay for the freight charges?
1. Returns/Exchanges within the Philippines are free.
2. Returns/Exchanges freight charges outside the Philippines are for the account of the customer/buyer.
3. Feel free to contact our support agents through our helpdesk for more details.
C. How long does it take to process a return?
Once received at our Main Office allowable period is:
1) Local Returns - 14 days upon approval of request
2) International Returns – 21 days upon approval request
Note: Customers are advised to ship items back to the following address
3rd Floor Tesoros Building
1016 Arnaiz Avenue, San Lorenzo Village
Makati, Philippines, 1223.
within 3-days of advice from our helpdesk.
V. Other Questions?
A. Does TESOROS ONLINE STORE have physical stores?
Yes, TESOROS has branches in the following locations:
1) Ground Floor, TESOROS Building, 1016 Arnaiz Avenue
(formerly Pasay Road), San Lorenzo Village, Makati, 1223
Operating hours:
Mondays to Sundays: 10AM to 7PM
Contact Number:
+632-8-887-6287, +632-8-887-6997
TESOROS Flagship Store 1016 A. Arnaiz Avenue
Contact: +632-887-6285,+632- 887-6997
Email: info@tesoros.ph
Kamurwan Bontoc Husked Rice Storage Basket With Cover
Regular price ₱12,000.00/
Kamurwan Bontoc Husked Rice Storage Basket With Cover
Description: Used for storing husked or pounded rice (using the mortar and pestle). This container was primarily used to protect the rice from unwanted insects and kept the desired rice moisture and taste for days. Before the introduction of plastic and ceramic rice bins, each house owned one of these woven rattan container.
Diameter: 37cm
Circumference: 102cm
Height: 40cm
A. Where do you ship?
1. TESOROS ONLINE STORE ships nationwide throughout the Philippines, as long as the courier company reaches it.
2. For INTERNATIONAL SHIPMENTS, please reach out to our support through our helpdesk: info@tesoros.ph.
B. How long does it take for TESOROS to ship my order?
1. Normal order processing time is 24 to 48 hours, from the time your order is confirmed and payment is made.
2. For duration of delivery:
a) Local Orders
1) Standard delivery via LBC, JRS, A-Best, etc.
7-14 days for Metro Manila
14-21 days for Provincial ( 20 – 30 days for Palawan and Batanes)
Note: Due to COVID-19,turn around time of shipments may be affected and delayed.
2) Express delivery via Lalamove, Grab Express, Angkas, etc.
Rush delivery from 9am to 3pm (Weekdays only)
b) International Orders
1) Standard delivery via Federal Express
14 - 21 days worldwide
C. Can you ship via Lalamove, Grab Express, and other courier app?
1. We work with Lalamove, Grab Express, and other logistics company you may wish to nominate. In such case, the customer books the rider and pays for the delivery fee upon receipt.
D. How can I track my package?
1. You will be provided with a confirmation email or SMS to enable you to track the status of your order upon confirmation and payment.
2. Upon shipment, you will receive a second email or SMS confirming the estimated delivery date. And a link to enable you to track your order.
3. As an added service, go to: tesoros.ph/track to track your order. All you need to do is to input your tracking number and the invoice we will provide.
I. General Questions
A. What is the Status of My Order?
- Upon placing your order together with your payment, you will receive a confirmation email to track the status of your order.
- After your order is shipped, we will send you another email to permit you to track your order and know expected delivery date.
- In addition, you can track the status of your order through this link: tesoros.ph/trackyourorder
B. Can I change my order?
Regretfully, if your order has been posted “Out for Shipment” and we have notified you of this, your order can no longer be revised.
However, orders may be revised only under the following condition/s:
1. Order is marked as:
a. Placed Order
b. For Payment
c. For Processing
2. If your order/s status fall under the above conditions for order change:
Please e-mail hello@tesoros.ph your concerns with your
“Order Number - Order Change” as e-mail subject.
Ex. ORDER #1001 - ORDER CHANGE
C. Where do you ship?
- We ship nationwide, throughout the Philippines.
- For shipping outside of the Philippines, please reach out to our support through our helpdesk: hello@tesoros.ph
II. Payment
A. What payment methods does TESOROS accept?
1. Our website offers online payments via:
a) Paypal
b) BDO
c) BPI
d) AUB
2. We also accept over-the-counter during business days
(Monday-Friday, 9:00AM to 4:00PM)
a) BDO
b) BPI
c) AUB
B. What currency will I be charged in?
1. Usually in Philippine Peso (PHP).
2. We also accept payment in other major currencies,
such as: USD, CAD and EUR.
3. If your credit/debit card operates in a currency other than Philippine Peso, it will typically bill you using the prevailing exchange rate, converting our peso prices to the currency it uses. But we will be paid in Philippine Peso.
III. Shipping
A. Where do you ship?
1. TESOROS ONLINE STORE ships nationwide throughout the Philippines, as long as the courier company reaches it.
A. Metro Manila
B. Provincial
2. For INTERNATIONAL SHIPMENTS, please reach out to our support through our helpdesk: info@tesoros.ph.
B. How long does it take for TESOROS to ship my order?
1. Normal order processing time is 24 to 48 hours, from the time your order is confirmed and payment is made.
2. For duration of delivery:
a) Local Orders
1) Standard delivery via LBC, JRS, A-Best, etc.
7-14 days for Metro Manila
14-21 days for Provincial ( 20 – 30 days for Palawan and Batanes)
Note: Due to COVID-19,turn around time of shipments may be affected and delayed.
2) Express delivery via Lalamove, Grab Express, Angkas, etc.
Rush delivery from 9am to 3pm (Weekdays only)
b) International Orders
1) Standard delivery via Federal Express
14 - 21 days worldwide
C. Can you ship via Lalamove, Grab Express, and other courier app?
1. We work with Lalamove, Grab Express, and other logistics company you may wish to nominate. In such case, the customer books the rider and pays for the delivery fee upon receipt.
D. How can I track my package?
1. You will be provided with a confirmation email or SMS to enable you to track the status of your order upon confirmation and payment.
2. Upon shipment, you will receive a second email or SMS confirming the estimated delivery date. And a link to enable you to track your order.
3. As an added service, go to: tesoros.ph/track to track your order. All you need to do is to input your tracking number and the invoice we will provide.
IV. Exchange Policies
A. Can I exchange an item?
1. We accept exchanges under certain conditions:
a) Item must have been purchased at TESOROS online store
b) The Item must be unused.
c) The Return or exchange request is made within 7 days of receipt of the package.
2. To request for an exchange please contact us at hello@tesoros.ph with your request and e-mail subject as:
Exchange - (Customer Name)-Order No.
Ex. Returns - Juan Dela Cruz - Order No. 001
Our Customer Service Team will revert to you within 48 hrs. After your request has been processed and permitted, you must return the package within 3 days and provide proof of shipment.
(e.g. Courier Waybill/Tracking Number)
B. If I return an item who will pay for the freight charges?
1. Returns/Exchanges within the Philippines are free.
2. Returns/Exchanges freight charges outside the Philippines are for the account of the customer/buyer.
3. Feel free to contact our support agents through our helpdesk for more details.
C. How long does it take to process a return?
Once received at our Main Office allowable period is:
1) Local Returns - 14 days upon approval of request
2) International Returns – 21 days upon approval request
Note: Customers are advised to ship items back to the following address
3rd Floor Tesoros Building
1016 Arnaiz Avenue, San Lorenzo Village
Makati, Philippines, 1223.
within 3-days of advice from our helpdesk.
V. Other Questions?
A. Does TESOROS ONLINE STORE have physical stores?
Yes, TESOROS has branches in the following locations:
1) Ground Floor, TESOROS Building, 1016 Arnaiz Avenue
(formerly Pasay Road), San Lorenzo Village, Makati, 1223
Operating hours:
Mondays to Sundays: 10AM to 7PM
Contact Number:
+632-8-887-6287, +632-8-887-6997
TESOROS Flagship Store 1016 A. Arnaiz Avenue
Contact: +632-887-6285,+632- 887-6997
Email: info@tesoros.ph